Senior Business Analyst Full Time in Richmond, VA at Vaco

Date Posted: 11/9/2020

Job Snapshot

Job Description

The Senior Business Analyst is responsible for reviewing assigned business processes from end-to-end to identify and address operational, financial, and technological risks, and to identify opportunities to improve efficiency throughout the process.

Essential Duties and Responsibilities:

  • Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution, and improvement of action plans by providing advice and guidance to others in the application of information and best practices
  • Support and align efforts to meet customer and business needs
  • Manage vendor relationships and expectations by developing a communication process to keep others up-to-date on project results
  • Stay current with internal business needs and strategies and facilitating project meetings and presentations to business colleagues
  • Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones, and following proper escalation paths.
  • Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level; focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements or re-engineering and recommending elimination; integrating new systems and processes with existing ones; and partnering with internal customers and vendors to ensure systems provided meet the long-term business strategies
  • Provide project-level analysis - producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
  • Collaborate closely with 3rd Party developers to implement the requirements, provide necessary guidance to testers during QA process
  • Elicit and clearly document business and systems requirements
  • Assess business process and system inefficiencies
  • Understand and negotiate the needs and expectations of multiple stakeholders
  • Serve as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancement, and implementations
  • Create and maintain issue logs, project summaries, and updates.
  • Create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions, and resolving conflicts
  • Meet with the project team regularly to review project deliverables and deadlines


  • 5 to 10 years of professional experience
  • Has worked in an Agile environment previously
  • Bachelor's Degree required or equivalent experience. Master's Degree a plus.
  • Passionate, customer-champion with proven success in producing innovative products, services, and supporting processes directly focused on the improvement of bottom-line results
  • Ability to determine clear prioritization and appropriate trade-offs regarding product roadmap candidates as well as resourcing and timing
  • Ability to use and/or quickly learn a diverse set of information tools, including but not limited to Excel, Access, Project Management Software, Property Management Software
  • Must have experience working on large scale projects as well as handling day-to-day operational requests from the business
  • Strong project management, ability to successfully manage multiple tasks at any given point
  • Strong relationship-building skills, ability to communicate thoughtfully and respectfully with a diverse audience of stakeholders