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Senior Business Analyst in Mountain View, CA at Vaco

Date Posted: 3/14/2019

Job Snapshot

Job Description

The Role: As a Reporting Analyst, you are responsible for developing and maintaining operational dashboards and reports used by the content review and partner support teams. You must be able to effectively communicate with users from across the organization in order to convert business needs into detailed specifications. You will be responsible for ensuring that all needs have been captured, documented, and signed-off on by appropriate parties. You will then translate those specifications into useful, accurate solutions in a timely manner. You will be called upon to perform and present easy-to-understand, insightful data analysis along with actionable recommendations to our Payments Product teams.

Responsibilities:
● Implement reporting dashboards to manage operational performance (Jolly)
● Perform analysis, and provide recommendations to operations teams.
● Automate manual reporting processes.
● Resolve end-user reporting problems through collaboration with other teams.
● Maintain internal reporting platforms including troubleshooting, development and administration.

Requirements:
● BA/BS degree with strong academic record
● Experience building and automating reporting dashboards
● Demonstrated ability to understand new databases and data structures
● Solutions and client service-oriented, willing to go the extra mile to support internal customer needs
● Proven organizational skills with attention to detail. Must be compulsive about data accuracy and quality
● 5 years of experience in a data driven environment Skills:
● SQL
● Any programming language (Preferable)
● Excellent written and verbal communication skills
● High aptitude for navigating ambiguity