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Shipboard Application Engineer - Casino Systems in Miramar, FL at Vaco

Date Posted: 5/29/2018

Job Snapshot

Job Description

Scope of work:1) Production support of shipboard Casino systems (Galaxis, Oasis, Casino One-offs, Arcade systems included) including duty phone/after-hours support
2) Deployment resource for shipboard casino system projects (Casino Upgrade/Conversions, CEL/RCL Table Tracking Rollout);
3) Participate in all phases of project deployment: Build, Stage, Test, User Acceptance, Testing, Deployment and live support/stabilization of application;
4) Test and certify version updates received from system vendor
5) Production support for other shipboard systems/applications
6) Ongoing maintenance and internal ownership of system. Maintaining roadmaps, analyzing support trends, etc.

Required skills/competencies:- Experience with casino gaming systems (preferably Aristocrat (Oasis), AGT and/or Galaxis); 3-5 years of applicable field experience
- Shipboard Experience a plus
- Self motivated, Ambitious, Strong sense of ownership, strong communication skills, available for travel
- Experience in supporting packaged applications ; Analytical skills ; Incident/Problem resolution skills

Preferred Skills:Experience with MS SQL ; Experience with Linux ; Cruise industry experience preferred

Preferred Education:BS in Computer Science or 3-5 years of related field experience

Required Certifications:

Maximum hours:65

Background checks required:SSN verification
5 year statewide criminal
US Citizens
No candidates through third party companies.
All candidates must be your W-2 or 1099 employees

Travel Required:Yes

Travel Description:Significant travel may be required for project work (up to 50%)
This position requires a valid US passport. Travel is not paid from the contractor's home location to RCCL. For travel between RCCL locations, major travel expenses (air, car rental, lodging, some meals) will be booked and may be prepaid by Royal Caribbean. Contractor will be reimbursed for meals and incidental expenses according to RCCL's
travel policy. Contractor must have access to a major credit card for travel expenses.
Please be aware of the TWIC expense when submitting candidates to Shipboard positions.