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Shipboard Inventory & Maintenance Application Engineer in Miramar, FL at Vaco

Date Posted: 5/29/2018

Job Snapshot

Job Description

Scope of work:1) Technical Application Support: Technical Level-3 production support for Crunchtime - including rotating 24/7 support role
2) Crunchtime Application Deployment Lead: Position to act as deployment and project resource for Crunchtime projects requiring a technical Crunchtime resource. Ability to serve as application lead in complex deployments is required
3) Participate in Systems integration testing, User Acceptance Testing, Deployment and Live support of application
4) Test, certify, and implement version updates received from system vendor
5) Expectation to take on Level 3 support assistance with additional applications in team portofolio (Kronos, IssuTrax, HotSOS)

Required skills/competencies:- Strong technical experience (Level-3) supporting Crunchtime in a hospitality/cruise environment
- Strong technical experience with deploying Crunchtime in a hospitality/cruise environment
- Experience with Crunchtime integration with third party applications (IE. Depletion in POS systems, etc.,)
- Able to adapt to highly fluid deployment environment
- Able to work closely with team and business counterparts, in occasionally high-pressure environments
- Strong analytical and Incident/Problem resolution skills
- Ability to travel internationally required

Preferred Skills:- Experience in the Hospitality and/or Cruise industry preferred
- Technical experience with Crunchtime or similar application required
- Technical experience with Kronos, IssuTrax and HotSOS or similar application strongly preferred - in lack of experience, willingness to expedited training on apps required
- 2/3 years of field experience
- Preferred Skills : works well in team environment, adaptable to fluid environment, highly process oriented
- Hotel/Cruise/Hospitality operations experience with Crunchtime preferred

Preferred Education:- Degree in Computer Science (or related studies)
- Commensurate experience may substitute
- Formal application training preferred

Required Certifications:None

Maximum hours:65

Background checks required:SSN verification
5 year statewide criminal
US Citizens
No candidates through third party companies.
All candidates must be your W-2 or 1099 employees

Travel Required:Yes

Travel Description:20% Travel - mostly international - required