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Solidwork 3D Modeler Project Manager in Memphis at Vaco

Date Posted: 10/8/2018

Job Snapshot

Job Description

Our Client is currently seeking an experienced Solidwork 3D Modeler Project Manager to join their team. The Project Manager is part of the Sales Engineering team and is responsible for providing technical support to customers via phone and written communications as well as facilitating orders.

Primary Responsibilities:

  • Prepare Solidwork 3D drawings and other technical documents for proposals and projects
  • Develop and optimize customer relations through regular sales communications
  • Create and process proposals and sales orders in accordance with company policy
  • Maintain Customer information files and notes within the CRM system in accordance with company policy
  • Assist with the resolution of customer issues, problems or complaints
  • Assist in account collection if required and in the determination of any appropriate credits and/or returns
  • Pursue increasing knowledge of the industry, markets and competitors
    • Assist Engineering team in building prototypes, testing, establishing specifications and achieving desired performance with the end product
    • Collaborate on the creation of technical documents and design drafts at the request of our customers which may include materials, functional characteristics, processes, quality control procedures, etc.
    • Support the sales and warranty team with technical issues
    • Follow-up on Machine Improvement lists
    • Coordinate with manufacturing facility in China
    • Produce periodic summaries and other reports or lists as requested by management
    • Attend and participate in company meetings
    • Perform all other duties as assigned

Job Requirements

  • 3+ Years recent/relevant experience creating detailed drawings for mechanical or industrial equipment
  • Associate's degree in computer aided drafting and math, and/or equivalent experience and training
  • Excellent customer service and communication skills including a positive attitude
  • Strong problem-solving ability and analytical skills
  • Proficient computer skills with Microsoft Office and Windows OS
  • Must have prompt and regular attendance, a sense of urgency, self-motivation and discipline, the ability to develop a rapport, and be a team player