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Solution Integration Analyst in Glen Allen, VA at Vaco

Date Posted: 4/1/2019

Job Snapshot

Job Description

Solution Integration Analysts, let Vaco advocate for you! When you partner with Vaco, you have an advantage over your competition, because we promote your strengths to the hiring manager so you are NOT another faceless resume. Right now, our client is seeking a skilled Business Systems Analyst.

Our recruiters will prepare you for the interview and provide you with great insight about trends in the market - keeping you up to date on compensation expectations, company culture and growth opportunities. If you're an experienced Solution Integration Analyst, and you want to partner with the best, Apply today!

The Solution Integration Analyst (SIA) position is expected to bring value at the operational and technical level to both our internal stakeholders and our customers. The SIA has an extensive knowledge of the supply chain operations and IT solutions. The SIA is directly involved in the on-going support of customers and deals directly with our customers on new tasks, projects, modules, and key deliverables offered to enhance a customer's overall supply chain. This position is a front line in our efforts to establish a superior reputation for our customer experience.

  • Receive customer requests for new features, reports, modules, or enhancements.
  • Work with the submitting party, internal or external, to clearly document the goal of the project.
  • Create Projects, Tasks, or Statements of Work (SOWs) to meet customer requirements.
  • Develop estimates and establish deadlines for the development projects by creating and executing project work plans based on available internal resources.
  • Conduct feature and integration testing to ensure tasks are complete and released to production in line with requirements.
  • Proactively resolve issues or seek out solutions from team members. Where not possible to resolve, open HD tickets or create tasks for issues/inquiries which require further IT assistance. Inform customers and users of the project status on a regular basis until a solution is implemented.
  • Recognize critical issues and prioritize time and tasks accordingly to ensure as little customer workflow disruption as possible.
  • Gain understanding of database structures to write SQL queries that provide external customers with data that is requested