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Strategic Account Manager in Scottsdale, AZ at Vaco

Date Posted: 3/14/2019

Job Snapshot

Job Description

As a Strategic Account Manager, you will be responsible for ensuring Strategic customers will fleets of 350-1,000 vehicles successfully use the software solution to deliver value to their organization, solve unique business challenges, and achieve positive return on their investment. You will do this by proactively working with assigned customers to understand their business goals, build relationships, provide subject matter expertise, best practices recommendations, and product use recommendations. Our ideal candidate should be proficient at customer relationship and project management, identifying new revenue opportunities, and the retention of a complex portfolio of enterprise business.

Ideal Skills & Experience:

  • 3-5 years previous experience account management experience for a SAAS company
  • 2 + years managing software or technical product implementations
  • Ability to build strong relationships with stakeholders and grow customer advocacy
  • Product expertise with deep understanding of the Enterprise and Pro Solutions
  • Strong or advanced understanding of the ELD mandate and HOS solution
  • Experience and/or understanding of API's and how they work within our products
  • Ability to present in front of a group and over the web
  • Proficient with NetSuite and other project management software/tools