System Administrator (Contract Opportunity) in Lakeland, FL at Vaco

Date Posted: 9/5/2019

Job Snapshot

Job Description

Position Overview

Reporting to the Information Technology Team Leader of this growing financial services company, the Infrastructure Analyst provides day to day support and maintenance of desktops, laptops, servers, and network equipment. The individual works closely with MidAmerica employees as well as multiple service providers to provide world class support. The ability to work in collaboration with a wide variety of constituencies, including leadership teams, functional leaders, clients and technology staff is essential.

The incumbent will be responsible for ensuring support requests and projects are addressed in a timely manner and that proactive monitoring and maintenance are in place to ensure high levels of reliability and service. The ability to work in a fast-paced and deadline driven environment is essential


  • Respond to end user support requests
  • Desktop and laptop installation, reconfiguration, imaging, and software distribution
  • Serve as the primary point of contact for managed service providers
  • Review system and security monitoring consoles and event logging and proactively addressing issues
  • Virtual server creation and management

o Management of Firewall

o Research & development of new client technologies and testing of new devices

o Active Directory/Office 365 administration including the provisioning of user accounts, computer accounts and security access

o Performs maintenance and support of network infrastructure devices

o Monitor backups and participate in disaster recovery planning and testing

o Assure compliance to required standards, procedures, guidelines and processes

o Must routinely meet daily, weekly, and monthly deadlines

o Maintain a pleasant, patient, and friendly attitude


o Bachelor's degree in IT or a related field - or- equivalent work experience

o 3+ years of experience supporting Microsoft client operating systems

o 2+ years of experience working with Microsoft Server Technologies

o 2+ Years with virtualization technologies such as VMware or Microsoft Hyper-V

o Hands on Experience with Microsoft Office 365, Exchange, and SQL Server

o Experience managing Microsoft Group Policies

o Solid knowledge of backup systems, (Unitrends, VEEAM).

o Solid knowledge of SAN/NAS storage technology (e.g. VNX, HPE, Nimble, EqualLogic, FreeNAS, QNAP, etc.)

o Experience with network monitoring and management systems (SolarWinds, Nagios, Spiceworks, etc.)

o General network (data and voice) knowledge, LAN and WAN network equipment (routers, switches, firewalls, etc.), and environments, analysis, routing/switching, TCP/IP, DNS, DHCP, VPN

o Voice knowledge: IPT, VoIP technology, and SIP based solutions

o Knowledge of IT system development, IT infrastructure and business processes

o Knowledge of software development tools, technologies and methodologies

o Good communication and teamwork skills are required, including the ability to work independently

o Experience with business process modeling, requirements analysis, solution development

o Proficiency with Microsoft Office

o Excellent organizational skills, ability to prioritize, multi-task and work in a team environment

o Strategic thinker constantly looking for opportunities to improve performance, drive growth