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System Engineer in Tuscaloosa, AL at Vaco

Date Posted: 7/11/2018

Job Snapshot

Job Description


- Answer incoming phone calls from customers on their Internet and VoIP services

- Work with customers via phone and e-mail to identify and resolve their service related issues

- Clearly document all steps taken to identify and resolve a customer reported issue

- Install and configure Linux systems

- Research, recommend innovative, and where possible, automated approaches for systems administration tasks

- Perform daily system monitoring, verify the integrity and availability of all hardware, server resources, system and key processes, review system and application logs, verify completion of scheduled jobs including backups

- Create, change, and delete user accounts per request

- Apply operating system patches and upgrades on a regular basis, upgrade administrative tools and utilities. Configure/add new services as necessary

- Maintain operational configurations and procedures


- Juniper equipment experience and certifications will be highly valued.

- Minimum 2-4 years of experience is required

- Knowledge/experience with network protocols (specifically TCP/IP) and dynamic routing protocols (BGP, OSPF)

- Excellent problem solving and troubleshooting skills required

- Experience in programming languages used for scripting or automation of routine tasks such as shell, awk, perl, python.