System Support Analyst - Contract - Woodlands, TX in The Woodlands, TX at Vaco

Date Posted: 3/10/2020

Job Snapshot

Job Description

Vaco has a client in The Woodlands, TX looking for a Systems Support Analyst for a contract opportunity. This role will support their revenue cycle management (RCM) systems. This role is primarily responsible for figuring out how the RCM support the business needs of the company. Must be comfortable and interested in getting into and learning new systems with the capability of figuring out how things work, how system functions and workflow are interconnected, how system reporting works, etc. Problem analysis and problem solving skills are critical. The user community with have a system issue, have questions about how to do something, need some help analyzing some report data, etc. The position will own the problem or the request through the whole lifecycle from identification to resolution.

Job Description:

  • System support analyst with experience emphasis on troubleshooting, debugging, root cause analysis, etc.
  • No more than 4 years total career work experience that includes some SQL programming, data analysis, business process mapping/system flowcharts, Excel experience, familiarity with reporting tools, etc.
  • Experience following and tracking a problem through the entire cycle - identification, analysis, testing, resolution
  • Healthcare experience preferred but not required
PLEASE NOTE, we will not accept candidates with more than 4 years of experience for this role.