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Systems Administrator/ Helpdesk Technician in San Diego, CA at Vaco

Date Posted: 1/28/2019

Job Snapshot

Job Description

The company has a full-time opportunity for a Systems Administrator/Helpdesk Technician to monitor, troubleshoot implement, and support technical systems and operations. Apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve systems issues as part of the overall effort to provide the highest quality service in support of the organization's operations. Provide oversight to ensure adherence to standards for identity and access profiles across systems such as Active Directory, Office 365, and file sharing, as well as other specialized applications.

Position responsibilities include:
* Provide 1st tier support for desktop, server, storage and network systems with the use of zoho ticketing system and Connectwise Automate
* Participate in the design, planning and implementation of Systems and Network Projects
* Actively monitor the health of core systems, i.e. servers, 3rd party applications, and email/internet security appliances using tools like Connectwise Automate, solarwinds, etc.
* Provide review and oversight of critical procedures such as account creation, backup jobs, task automation to ensure effectiveness and security are being met
* Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
* Assist in the planning, design, and development of new technology and procedures to enhance existing infrastructure
* Assist the Network Administrator in preparing detailed documentation of systems, services, applications, security, and controls
* Assist with maintenance and operations of disaster recovery

Qualified candidates must meet the following requirements:
* At least 1 year of experience in network/systems Help Desk role or equivalent education
* Strong knowledge and experience with Windows, Windows Server, and application virtualization technologies and methodologies (Hyper-V, VPS, etc..)
* Strong experience administering Active Directory, DNS, DHCP, Group Policies and other core protocols
* Advanced knowledge of network and PC operating systems
* Strong grasp of current network hardware, protocols, and standards
* Experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products
* Ability to teach and communicate effectively regarding system and data needs with diverse users with a wide range of computer and analytical skills
* A+, Net+, Sec+ or MCSE not required but a plus


Some of the perks:
* Attractive benefits package including medical, dental, and vision coverage for you and eligible dependents
* Vacation, sick, and holiday benefits

* Exposure to Next-Gen technologies and automated systems.