Tampa Medical Collections - $19/hr in Tampa, FL at Vaco

Date Posted: 10/9/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Tampa, FL
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:
    10/9/2019
  • Job ID:
    TAMPA74132

Job Description

Summary/Objective

The Collections Specialist is responsible for generating the Aged Accounts Receivable reports to review with the Supervisor, Collections. Thoroughly review open accounts and any issues prior to contacting client. Develop relationship with client contact to review open AR on a weekly basis to reduce DSO. Create, and maintain, collection documentation for each client.

Essential Functions

  • Business to Business calls and/or correspondence in a fast-paced goal-oriented environment.
  • Provide excellent customer service regarding collection issues, review and resolve client discrepancies and short payments.
  • Responsible for monitoring and maintaining assigned accounts; customer calls, emails, open AR reporting, account adjustment recommendations, and small balance write off.
  • Accountable for reducing delinquency for assigned accounts.
  • Work closely with the Supervisor, Collections and other management when necessary to resolve aged accounts.
  • Document collection correspondence for each client.
  • Weekly and monthly reporting to direct supervisor.
  • Internal and External customer interface.
  • Develop, in conjunction with the Supervisor, Collections trending reports.
  • Maintain confidentiality and integrity of PHI in line with HIPAA and internal Privacy and Information Security policies

Job Requirements

Medical Collections Experience