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Team Counselor in Austin, TX at Vaco

Date Posted: 6/4/2019

Job Snapshot

Job Description


Vaco is looking for an exceptional individual interested in contributing to a wider goal of employee mental health and online safety.

Our teams analyze sensitive and graphic content across multiple products. Our goal is to support our client's impact on internet safety, by adapting to policy while maintaining resilience in our teams.

As the team counselor, you will support employees in developing skills that increase their effectiveness in content monitoring while balancing self-care and resilience. You will work cross-functionally to build a proactive well-being program and individual strength.


  • Work with individuals, groups and leadership to build and maintain resilience to content moderation

  • Encourage individuals to discuss emotions and experiences as part of their role

  • Evaluate resilience to perform assignments

  • Define and report goals and plan of action for well-being & resilience programs

  • Develop therapeutic processes

  • Refer individuals to other services when applicable

  • Take a holistic approach to mental health care in the workplace

  • Recommend improvements to the individual evaluation and processes, regarding well-being

  • Work an average of 25 hours per week with schedule flexibility, to accommodate different shifts and employee's needs

Minimum Qualifications

  • Licensed Professional Counselor

  • Experience in Trauma and PTSD therapy

  • Comfortable discussing sensitive and confidential topics, including extreme or offensive content

Preferred qualifications

  • Experience with counseling in the workplace

  • Good presentation skills