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Technical Account Manager-With Insurance/IT Background in Indianapolis at Vaco

Date Posted: 5/16/2018

Job Snapshot

Job Description

Vaco Technology is assisting our client, on the North side of Indianapolis, in their search for a full-time Account Manager. The ultimate goal of this position is to drive service quality and delivery, assure client satisfaction and enhance the overall client experience.

RESPONSIBILITIES

  • Serves as the primary point of contact for customer inquiries and requests
  • Research and respond to customer inquiries and requests
  • Provide direct support for private cloud clients'
  • Participate in the research/analysis of client incidents
  • Works closely with the Service Delivery Manager to ensure customer satisfaction and/or satisfactory problem resolution

REQUIREMENTS

  • 5+ years of Life, Health and/or Annuity Insurance industry experience
  • Experience as end user using an industry specific healthcare application
  • Exceptional verbal, written, interpersonal and time management skills
  • Passion for learning technology
  • Willing to travel up to 25% of the time.

TERMS

  • This is a full-time opportunity with a salary range between $65 and $90K.