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Technical Operations Reviewer in Mountain View, CA at Vaco

Date Posted: 4/10/2018

Job Snapshot

Job Description

Responsibilities

  • Review global and local 3rd-party apps and games focusing on app design, usability, and functionality, as well as compliance with platform best practices and store policies.

  • Evaluate app design and user experience across different device form-factors, such as phones, tablets, wearables, VR, TV and auto.

  • Provide in-depth quality feedback and consultation to 3rd party developers.

  • Identify, reproduce, classify, and file internal bugs with engineering rigor.

  • Anticipate, build and document new test cases and responses as platform capabilities evolve.

  • Provide on-going input in process and scalability improvement.

Level-specific requirements

  • Review apps / games across multiple device form-factors based on established quality and performance criteria, policies, tools and processes.

  • Compose and communicate detailed feedback to external 3rd-party developers, and provide follow up consultation and support. Escalate policy issues as appropriate.

  • 1+ years of relevant work experience expected.

Minimum requirements

  • BS degree or equivalent practical experience, CS or Engineering degree preferred.

  • Experience with developing or testing Android or iOS apps and games running across multiple device form factors and providing technical and editorial feedback.

  • Strong technical and business communication skills. Fluent in both written and spoken English and local language as required by location.

  • Ability to work cross-functionally on day-to-day execution, as well as provide insights to improve business processes related to internal and partner support.

Preferred background / characteristics

  • Prior experience in customer/partner support or relationship management.

  • Android Application Development Exp.

  • Prior testing experience in identifying, reproducing and reporting bugs.

  • Development experience and working knowledge of one or more programming/scripting languages, such as Java, JavaScript, or Python.

  • Self-motivated, meticulous and detail-oriented.