Technical Product Representative in East Windsor, CT at Vaco

Date Posted: 1/11/2021

Job Snapshot

Job Description

We have a client who is looking for a Technical Product Representative to join their team. Entry level/junior candidates, this opportunity is for you!

Responsibilities:

  • Provide customer and sales support for product issues
  • Resolve all assigned support cases as quickly and effectively as possible
  • Train customers and/or sales team on new products
  • Document all work completed to easily track relatable issues
  • Research material resources if a new problem is presented that does not have a straightforward solution
  • Stay current on the industry to ensure products and solutions keep up with the market
  • Generate U7/eCRM tickets as necessary to document any product issues
  • Dispatch U7/eCRM tickets for in-house and/or Field Service

Qualifications:

  • Bachelor's Degree in Sciences
  • One to two years of related experience
  • Knowledge of SAP, CRM and Quality management and reporting systems

Compensation: $25/ hour