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Technical Support Engineer in Richmond, VA at Vaco

Date Posted: 12/6/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Richmond, VA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    12/6/2018
  • Job ID:
    TECHN13231

Job Description

Technical Support Engineer

As a Technical Support Engineer, you will be part of a highly functioning Technical Operations team that supports a wide variety of platforms and applications. You will master a suite of technologies used for deployment, monitoring, configuration, networking, and automation. You will play a key role on a team with highly motivated individuals who are great team players.

Responsibilities of a Technical Support Engineer include:
* Owning and coordinating support activities for multiple applications across several teams, and coordinating with and members of your team
* Coordinating, configuring and automating job execution and code deployments
* Planning, managing, and executing releases in production and lower environments
* Supporting Disaster Recovery, Configuration Management, and Audits
* Monitoring environments and responding to issues, including troubleshooting and coordinating with other resources to resolve problems as quickly as possible
* Ensuring adherence to security and change management standards
* Continuously improving processes through automation and process re-engineering

Basic Qualifications:
* High School Diploma, GED or Equivalent Certification or military experience
* At least 4 years of IT experience
* 1-2 years of experience with Amazon Web Services, including VPCs, subnets, security groups, EC2, RDS, S3
* 3-4 years of experience with Linux and Windows Server operating systems
* At least 1 year of experience in Systems Support, Networking, Server Configuration

Job Requirements

Linux, Windows & AWS