Technical Writer in Sunnyvale, CA at Vaco

Date Posted: 11/20/2019

Job Snapshot

Job Description

Hello,

We are urgently looking for Technical Writer I for our direct clients requirement. If the job description suits you or anyone in your network, details are as below :

General Information:

Req#: e-9615072

Duration : 6 months (tentative - Start: 01/01/2020 End: 06/30/2020)

Department: PRODUCT MANAGEMENT - INTERCONNECTION
Job Category: Information Technology
Job Title: Technical Writer I
Location:Sunnyvale, CA

Duties:

Job Description:

As part of the Product Operations team, the Senior Technical Writer's primary responsibility will be to create accurate, high quality, detailed technical documentation for digital marketing and the CMS technical team. This role will be responsible for ensuring that digital marketing can effectively use and understand our highly customized CMS system with all its nuances and manual / automated processes to publish and innovate our digital experience.

Candidate must be articulate, technical, creative, and passionate about writing quality documentation. The ideal candidate must have experience producing content for Content Management Systems, Web Services and with a familiarity of Cloud services. Optimally the need is to create technical support CMS documentation and document CMS workflows / use cases and processes that change over time.

Key Responsibilities:

* Author technical documentation for our current highly customized / specialized CMS system and translation / global modules

* Identify documentation gaps, collaborate with engineers and cross-functional teams to eliminate gaps

* Design and organize documentation sets for developer products and potentially migration documentation from previous CMS system to new system and identify gaps

* Maintain documentation with changes that reflect any updates / upgrades

* Create standards and processes to develop and deliver web producer guides, WYSIWYG best practices, and how-to documents

* Partner with technical writers across products to produce documentation for areas of cross-product feature impact while striving for consistency in style and format

* Collaborate with engineering and digital marketing to maintain and keep consistent our style guides and best practices, templates, gated assets

Skills:
  • Must have Madcap Flare hands on experience
  • Work closely with product teams to continously upgrade exisiting documents, make contents, new documentation to be written, managed
  • Able to understand technology , networking lingos , words.Having worked in similar environment in a plus
  • 6+ years of experience writing technical documentation for Digital Marketing business unit and developer audiences
  • Proven track record of writing clear, concise, effective technical and web producer user flow / use cases documentation
  • Ability to document translations / callbacks processes, global and localized specialized processes and how- to documentation with a global audience in mind
  • Ability to rapidly comprehend technical concepts, use cases
  • Self-learner with the ability to elicit information through research and other sources
  • Experience working in an Agile development environment and iterative documentation delivery
  • Ability to read and understand source code, and add documentation comments required
  • Experience as a developer is a plus
  • Good communication and interpersonal skills
  • A plus, if ability to create API reference documentation that include XML and/or JSON response`

Education:  Bachelor's degree in a related field

Required Skills:

  • USER EXPERIENCE
  • PREPARE DRAWINGS
  • ARTICULATE
  • TECHNICAL DOCUMENTATION
  • MAINTAIN DOCUMENTATION

Additional Skills:

  • DOCUMENTATION
  • TECHNICAL SUPPORT
  • TECHNICAL WRITER
  • USE CASES
  • WEB SERVICES
  • WRITING TECHNICAL
  • XML
  • CONTENT MANAGEMENT SYSTEM
  • OPERATIONS

Languages: English : Read Write Speak

Please send your biodata in word document with formatting guidelines, RTR and below details :

1. Full Name : Rate ( C2C / W2 expected):
2. Authorized to work (Visa) :
3. Contact Phone:
4. Email:
5. Video /skype id (If unable to go for face to face interview)
6. Current Location
7. Location Preference
8. Relocation (Y/N) :
9. Top 3 skills:
10. LinkedIn Profile / Internet Profile (if any)
11. Vacation Planned :
12. Two References: (Manager's Name, Title, Company, Contact Info.-preferred work email)
13. Vendor Details (if applicable) :

  • Missing Skills Matrix :

  • Any skills / experience missing - please mention for each Req #
  • Any alternative skills / experience in your resume which matches required skills in JD - Please list that