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Training Specialist- Northwest Side of Indianapolis in Indianapolis, IN at Vaco

Date Posted: 8/1/2018

Job Snapshot

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Job Description

Our Client, located in Northwest Indianapolis is looking to add an eexperienced training professional to their Inivative team for a Contract Opportuntiy!

The Training Specialist II, will provide instruction to the associates located in the Central Office and remote field locations. This position conducts face-to-face, facilitated asynchronous online, synchronous webinar training sessions covering technical skills on new and existing technologies, limited soft skills training as it relates to facilities operations in the healthcare environment, and monitors analytics related to training effectiveness. The Training Specialist conducts Kirkpatrick Levels I, II and III evaluation, monitors related metrics, and conducts any warranted remediation. This individual makes recommendations and executes alternative training plans and contributes to the continuous improvement efforts of the training team. This individual acts as Level II support for internal and external questions related to business and trained business systems. The Training Specialist II will develop and maintain written training materials and user manuals and ensure up-to-date training resources

Job Duties:

  • Develop and deliver organized and properly-paced training for optimal learning in face-to-face, blended and distance learning environments
  • Create training schedules for new site implementations and work collaboratively with implementation project managers if nonstandard schedules are needed
  • Identify at-risk learners and provide additional training support in the classroom (or virtual classroom) as required
  • Create and administer learning assessments to measure learning performance
  • Conduct train-the-trainer sessions and assure trainees can demonstrate proficiency
  • Design and develop training to include, among others: objectives, outlines, text, QRCs, user manuals, instructor guides, hands-on activities, and assessments
  • Evaluate course content of each training program routinely to determine need for updates/enhancements for software, learning plan, or process changes; make recommendations when applicable
  • Actively pursue new technologies, training methodologies, and technical content that may be added to enhance training programs
  • Work with appropriate subject matter experts (SMEs) in the development of training plans
  • Communicate with training leadership on a regular basis, raising critical issues confronting the technical training program and recommend mitigating action plans
  • Continuously evaluate personal training performance as a method of finding opportunities to improve consistency, timeliness, quality, and to reduce cost of delivering training
  • Participate in learning and development professional organizations and/or attend learning and development conferences and training opportunities
  • As a Level III measure of training effectiveness, monitor learner performance in technical systems post-training and provide remediation services to learners and reports to site leadership
  • Mentor and guide professionals in the field to establish and achieve goals and objectives regarding technology and technical training
  • Provide direction and guidance on training decisions at the facility site level
  • Implement policies and procedures that improve the quality and timeliness of deliverables and decisions

* Travel Required: up to 70% (overnight required)


  • * Bachelor's degree in a related field required
  • * Master's degree preferred

  • * 5-7 years' experience in technical training facilitation required
  • * 1-3 years' experience teaching online preferred
  • * 1-3 years' experience in Facilities Management and/or healthcare preferred
  • * 1-2 years' experience working with Visio, learning management systems, and eLearning rapid development tools preferred