Telecom Support Technician POST NUMBER: 474734
Telecom Technician / Network Support Specialist
Location: Brentwood, TN (Hybrid preferred; onsite required if converted)
Job Type: Short-term Contract (1–3 months, with potential to convert for senior candidates)
Schedule: Full-time, standard business hours
Start Date: ASAP
Pay Rate: $40–$45 per hour (W2), flexible for strong senior-level experience
We are seeking a Telecom Technician / Network Support Specialist to support a large, multi-site healthcare environment. This role focuses on troubleshooting telecom and network issues, supporting VoIP systems, and resolving ISP-related outages across more than 150 locations.
This position is filling an immediate support gap and plays a critical role in maintaining uptime and operational stability. While the initial engagement is contract-based, there is potential to convert for candidates with strong telecom and networking backgrounds.
Responsibilities include supporting telecom and network issues across multiple locations, troubleshooting ISP outages and connectivity problems, supporting VoIP and unified communications platforms, monitoring alerts, responding to incidents, and performing root cause analysis. The role also involves coordinating vendor engagement, supporting fax and phone systems, and assisting with network and telecom changes aligned with security and compliance standards.
The ideal candidate has experience supporting telecom and network environments at scale, strong troubleshooting skills across VoIP and connectivity issues, and the ability to communicate clearly with both technical and non-technical stakeholders. Experience working in uptime-critical environments is important.
Nice to have experience includes RingCentral or Avaya, regulated or healthcare environments, network or telecom certifications, and experience supporting site deployments or infrastructure upgrades.
This role offers high visibility, meaningful impact on critical operations, and an opportunity to convert to full-time for qualified candidates.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
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Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
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Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.