HR Manager NUMÉRO DE POSTE: 476206
The HR Manager plays a pivotal role in strengthening the organization’s People operations as it continues to scale. This position ensures teams across all locations are supported, compliant, and set up for success. By guiding employee relations, overseeing compliance, and partnering closely with Training, Operations, and leadership, you help create an environment where team members feel valued, leaders are empowered, and day?to?day operations run smoothly. Your ability to balance people needs with business priorities helps the culture and performance grow together.
Mission of the Role
To deliver and enhance People operations that elevate the employee experience, reinforce compliance, build leadership capability, and support consistent, high?performing operations across multiple states.
What Success Looks Like
- Stronger retention and reduced turnover through reliable HR support and fair, consistent practices.
- Employee relations issues — including investigations and performance concerns, handled promptly, objectively, and in alignment with legal and organizational standards.
- Accurate multi?state compliance across CA, NV, and AZ, minimizing risk and ensuring adherence to labor laws.
- Leaders who feel confident managing performance, coaching their teams, and addressing concerns effectively.
- HR processes that streamline operations, allowing managers to focus on service, sales, and team development.
- Effective collaboration with Training, Operations, and Finance to ensure People initiatives support broader organizational goals.
Key Performance Indicators
- Retention & Turnover: Demonstrated improvement in employee retention across locations.
- Employee Relations Timeliness: Efficient and compliant resolution of ER cases and escalations.
- Compliance Accuracy: Full adherence to required labor law practices, audits, and documentation.
- Manager Capability: Growth in leaders’ ability to coach, document, and manage performance.
- HR Efficiency: Faster, more accurate execution of HR processes such as onboarding, benefits, and employee support.
- AI Utilization: Thoughtful use of AI tools to enhance communication, organization, and workflow while maintaining a humble, team first approach.
Core Responsibilities
HR Operations, Compliance & Employee Relations
- Provide day-to-day HR support and guidance to HR Specialists and administrative staff.
- Ensure compliance with federal, state, and local employment laws across multiple states.
- Lead and support employee relations matters, including investigations, corrective actions, and documentation.
- Assist with leave management, ADA/FEHA accommodations, and workers’ compensation coordination.
- Maintain and update HR policies, procedures, and the Employee Handbook.
- Partner with leaders to reinforce a respectful, positive, and performance?driven culture.
Work closely with Training teams to support onboarding, store training, and leadership development programs.
Ensure alignment between HR and Training priorities.
Support the rollout and adoption of training initiatives and LMS tools.
Collaborate with Operations and Training to ensure programs reinforce service excellence and brand consistency.
Talent Acquisition & Total Rewards Support
- Assist with recruiting for corporate and leadership roles, ensuring a consistent and compliant hiring process.
- Support benefits administration and serve as a resource for employee questions.
- Partner with payroll and leadership to ensure accurate, compliant pay practices.
- Contribute to compensation benchmarking and salary structure updates.
- Performance Management & Culture Support
- Coach managers on performance management, documentation, and employee development.
- Support progressive discipline processes and ensure alignment with policies.
- Gather insights from exit interviews and engagement feedback to inform retention strategies.
- Promote a culture of accountability, communication, and continuous improvement.
- HR Systems, Reporting & Cross?Functional Partnership
- Maintain accurate HR data and support reporting on turnover, retention, and compliance metrics.
- Utilize HRIS and LMS platforms to improve efficiency and employee experience.
- Partner with Operations, Training, and Finance on workforce planning and cross functional initiatives.
- Provide recommendations to enhance People processes and team effectiveness.
Skills for Success
• Strong knowledge of HR operations, employee relations, and compliance.
• Ability to balance employee advocacy with business needs.
• Excellent communication and conflict-resolution skills.
• Highly organized, detail?oriented, and able to manage multiple priorities.
• Collaborative, relationship?driven approach.
Growth Path
Success in this role can lead to advancement into a Senior HR Manager position, with expanded responsibility for multi?state HR strategy, larger team leadership, and enterprise?level People initiatives.
Tools & Technologies
Google Workspace, ClickUp, Slack, Airtable, Safety Culture, Canva, Revel, Paylocity, Everlance, 7Shifts, Opus
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
Vaco by Highspring promeut un milieu de travail diversifié et encourage fortement les femmes, les personnes de couleur, les membres des communautés LGBTQ+, les personnes handicapées, les membres de minorités ethniques, les résidents nés à l’étranger et les anciens combattants à postuler.
Avis : Égalité des chances en matière d’emploi
Vaco by Highspring garantie l’égalité des chances et ne discrimine pas les employé.e.s ou candidat.e.s en fonction de la race (y compris les traits historiquement associés à une race tels qu’une coiffure ou la texture des cheveux), couleur de la peau, sexe (y compris la grossesse ou des conditions connexes), religion ou croyances, origine nationale, citoyenneté, âge, situation de handicap, statut d’ancien.ne combattant.e, appartenance à un syndicat, origine ethnique, genre, identité de genre, expression de genre, orientation sexuelle, état matrimonial, affiliation politique, ou toute autre caractéristique protégée comme requis par la loi.
Vaco by Highspring et ses sociétés mères, sociétés affiliées et filiales (Vaco by Highspring) s’engagent à inclure pleinement toutes les personnes qualifiées. Dans le cadre de cet engagement, Vaco by Highspring veillera à ce que les personnes handicapées bénéficient d’aménagements raisonnables. Si un aménagement raisonnable est nécessaire pour participer au processus de candidature ou d’entrevue, pour vaquer à des fonctions professionnelles essentielles et/ou pour bénéficier d’autres avantages et privilèges liés à l’emploi, veuillez contacter HR@vaco.com.
Vaco by Highspring souhaite également que tous les candidats connaissent leurs droits, à savoir que la discrimination sur le lieu de travail est illégale.
En vous soumettant à ce poste, vous acceptez de donner à Vaco by Highspring le droit exclusif de présenter votre candidat pour l’opportunité d’emploi précédente. Vous convenez en outre que vous avez représenté des informations vous concernant avec exactitude et que vous n’avez pas déformé vos qualifications de manière affirmative. Vous acceptez également de garder confidentielle, dans toute la mesure permise par la loi, toute information que vous apprenez de Vaco by Highspring sur le poste et vous limiterez la divulgation des informations sur le poste uniquement dans la mesure nécessaire pour exécuter toute obligation dans la poursuite de votre candidature. En échange, Vaco by Highspring accepte de faire des efforts raisonnables pour vous représenter par le biais de toute sollicitation, sélection d’emploi et dispersion de CV.
Avis de confidentialité
Vaco by Highspring, ses sociétés mères, ses filiales et les sociétés du même groupe (« nous », « nos » ou « Vaco by Highspring») respectent votre vie privée et s’engagent à présenter un avis transparent concernant leurs politiques.
- Les résidents de la Californie peuvent consulter l’avis relatif à la collecte de renseignements publié par le service des RH de Vaco by Highspring à l’intention des candidats et des employés de la Californie ici.
- Les résidents de la Virginie peuvent accéder à nos politiques propres à leur État ici.
- Les résidents de tous les autres États peuvent accéder à nos politiques ici.
- Les résidents canadiens peuvent consulter nos politiques en anglais ici et en français ici.
- Les résidents des pays où le RGPD s’applique peuvent accéder à nos politiques ici.
Avis sur la transparence salariale
La détermination de la rémunération pour ce poste (et d’autres) chez Vaco by Highspring dépend d’un large éventail de facteurs, notamment :
- les compétences, l’expérience et la formation de la personne;
- les exigences relatives au permis d’exercice et à l’agrément;
- l’emplacement du bureau et d’autres considérations géographiques;
- d’autres besoins professionnels et de l’entreprise.
Ainsi, comme l’exige la loi locale, Vaco by Highspring estime que l’échelle salariale ci-dessus représente une estimation raisonnable de la rémunération de base d’une personne embauchée à ce poste dans des régions qui requièrent la divulgation de l’échelle salariale. La personne peut également être admissible à des primes discrétionnaires.