Program Advisor - 6 Month Contract POST NUMBER: 444856
About the Opportunity
- Responding to member inquiries regarding the application, registration and payment process for select professional certificate programs. Gathering information from members and helping them determine if the program is the right fit for them.
- Supporting any corporate training opportunities by speaking with the decision maker, making learning/training recommendations based on their organization needs, confirm all logistical requirements and helping through the confirmation and payment process.
- Evaluating individual member circumstances to determine if they need more support in making the final decision, referring them to the right people to move the process along and supporting members through the application and registration process.
- Maintain accurate records of all interactions, discussions and resolutions and providing updates on progress towards enrollment targets.
- Developing and implement recruitment strategies to meet the enrollment targets and identify areas of opportunities and adjust strategies as required.
- Supporting multi-channel outbound campaigns to drive inquiries and support the conversion process from initial inquiry to registration.
- Collaborate with the PD and marketing teams to meet registration targets.
About You
- A post-secondary degree or diploma in business administration or other field with prior experience working in a learning or customer service environment.
- Experience in enrollment management or related roles in a professional development or education setting.
- Strong proficiency in Microsoft Office (Word, Excel, PowerPoint and Outlook) required.
- Excellent oral and written communication skills with the ability to obtain and provide information in a clear and concise manner.
- Ability to work in collaboration with others and independently.
- Ability to work in a self-directed manner with minimal supervision.
- Excellent time-management, organizational and
Pay Range
$35 - $45 /hour
How to Apply
Click the “Apply Now” button and follow the instructions to submit your resume. Please know that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #444856.
You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.