Credit & Collections Representative POST NUMBER: 446275
Lieu : Télétravail à 100 % (au Québec)
Aperçu du poste :
Notre client est à la recherche d’un·e représentant·e expérimenté·e en crédit et en recouvrement afin de se joindre à son équipe des finances. Ce poste joue un rôle essentiel dans l'encaissement rapide des comptes clients tout en maintenant d'excellentes relations avec la clientèle. Le candidat idéal est parfaitement bilingue (français et anglais) et possède une solide expérience en comptes clients et en gestion du crédit dans un environnement dynamique.
Responsabilités principales :
- Effectuer l’ensemble du cycle de crédit et de recouvrement pour les comptes assignés
- Communiquer avec les clients afin de résoudre les soldes impayés ou litiges
- Traiter les paiements reçus, les notes de crédit et les factures manuelles
- Collaborer avec les départements internes pour assurer l’exactitude des informations de facturation et des comptes
- Préparer les rapports hebdomadaires et mensuels relatifs aux comptes clients et à leur statut
- Appuyer les demandes d’audit et contribuer à diverses tâches administratives du service
Exigences :
- Minimum de 2 ans d’expérience en comptes recevables, crédit ou recouvrement
- Bilinguisme français/anglais, tant à l’oral qu’à l’écrit
- Maîtrise de Microsoft Excel et de la suite Microsoft Office
- Solides compétences analytiques, communicationnelles et organisationnelles
- Capacité à travailler de manière autonome en télétravail avec rigueur et souci du détail
- La connaissance du système AS/400 constitue un atout
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Job Title: Credit & Collections Representative (Bilingual – English/French)
Location: 100% Remote (within Quebec)
Overview:
Our client is currently seeking an experienced Credit & Collections Representative to join their finance team. This position plays a key role in ensuring timely collection of outstanding receivables while maintaining positive client relationships. The ideal candidate is bilingual in English and French and has a strong background in accounts receivable and credit control within a fast-paced environment.
Key Responsibilities:
- Perform full-cycle credit and collections activities for assigned accounts
- Communicate with clients to resolve outstanding issues
- Process incoming payments, credit notes, and manual invoices
- Collaborate with internal departments to ensure accurate and timely account information
- Prepare weekly and monthly reporting related to receivables and account status
- Assist with audit requests and support various administrative tasks within the department
Qualifications:
- Minimum 2 years of experience in accounts receivable, credit, or collections
- Bilingual in English and French (written and spoken)
- Proficiency in Microsoft Excel and other MS Office applications
- Strong analytical, communication, and organizational skills
- Ability to work independently in a remote setting with a high level of accuracy and attention to detail
- Experience with AS/400 is considered an asset
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
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Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.