Customer Service Rep- Temp to Hire- Scripps Ranch- $15.50/hr in Scripps Ranch at Vaco

Date Posted: 11/19/2019

Job Snapshot

Job Description

Job Title: Customer Service Representative- Processor
Type: Temp to Hire
Location: Scripps Ranch
Pay: $15.50/hr
Job Description:
Performs duties such as reviewing 4506T order forms to check for accuracy before sending the request to the IRS. Responsibilities also include processing responses from the IRS, communicating with the IRS by email. This position also requires for the agent to take inbound customer service calls from lenders and the ability to provide accurate information to the caller. The agent will need to be able to explain a rejection from the IRS and provide accurate instructions to the caller about next steps.
Safeguard all data obtained during the course of your employment including all personal identifying information (NPPI) May assist in other duties as assigned
Job Requirements: (MUST have Call Center experience)
Strong Computer Skills
The ability to multi-task.
Excellent verbal and written communication skills
Credit or Mortgage experience / knowledge preferable
Attention to detail and great quality is essential.
Experience:
1 to 2 years of telephone experience in an office and/or call center setting
Must type 35 WPM