Customer Service Rep in Louisville, KY at Vaco

Date Posted: 4/19/2021

Job Snapshot

Job Description

At Vaco,we help you get the advantage over your competition! We match Accounting, Financial, IT and Administrative professionals with career growth opportunities; our recruiters have direct access to HR departments and hiring managers. We have an excellent opportunity for a Customer Service Representative to support the Sales and Marketing efforts of a growing company.

Apply with Vaco, and we will be your personal advocate! We will promote your strengths and help prepare you for your interview, supplying you with key information about our client. We will provide you with access to market trends, compensation expectations, company culture and growth opportunities that are perfect for you! Find your best fit through Vaco today!

As a Customer Service Rep, you will be responsible for fulfilling and tracking all Products, Sales and Marketing requests for samples, mock-ups and product renderings for the Sales and Marketing team and broker network. You will manage and distribute marketing administrative materials such as specification and pricing forms, Sales & Operation notes, product fact sheets, sell sheets and brand presentations. You will be responsible for responding to daily customer inquiries using database, email, telephone and/or written correspondence in a timely, accurately and efficient manner.

Other responsibilities of the role include:

Recording and tracking all customer correspondence, requests and inquires

Managing Sales custom display program which includes:

Preparing cost worksheets

Requesting part numbers and specifications

Preparing display planogram

Renderings and spec sheets

Managing general office environment, including collecting and distributing mail

Printing and processing online customer purchase orders with attention to detail

Placing all stock-room orders including E-Commerce promotional orders

Unloading, visually inspecting and counting all incoming stock-room orders and stocking shelves (involves heavy lifting)

Maintaining office supply and stationery inventory control

Keeping detailed records of usage and the preparation of recharge reports

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