Customer Service Representative in Quincy, MA at Vaco

Date Posted: 11/11/2022

Job Snapshot

  • Employee Type:
  • Location:
    Quincy, MA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

VACO Boston has partnered with our client in Quincy and we are looking for an energetic Data Entry/Call Center Representative. Our Call Center Representatives play a key position in ensuring our clients' success. This is a long term contract to hire position. Our partners are looking for candidates that are able to start as on 11/28. Full vaccination is required.

Some of the aspects of this position are:

  • Professionally handle incoming client requests via phone, ensuring that issues are resolved both promptly and thoroughly
  • Handle all client inquires, requests and thoroughly educate them on the service
  • Provide quality support in the areas of handling questions, troubleshooting, and account assistance
  • Provide First Call Resolution to clients


  • High School Degree
  • Strong Communication Skills
  • Pleasant, friendly attitude, with an ability to adapt to change
  • Professionalism
  • Excellent time management skills
  • Customer Service experience preferred

• Fully vaccinated