Interventional Radiology -Patient Scheduler in San Diego at Vaco

Date Posted: 9/15/2020

Job Snapshot

  • Employee Type:
  • Location:
    San Diego
  • Job Type:
  • Experience:
    At least 3 year(s)
  • Date Posted:
  • Job ID:

Job Description

POSITION: IR Patient Scheduler



LOCATION: 100% Remote

SHIFT: 5 x 8 HR Days, M-F 0800 - 1700

COMPLIANCE REQUIREMENTS: Candidate will be expected to complete typical compliance for REMOTE WORKERS in a health care system upon hire (including providing, updated physical, background check, drug screen, etc.).

JOB DESCRIPTION: Under the supervision of the IR manager, the Scheduler is responsible for scheduling all IR cases, scheduling all IR clinic visits, physician and APP scheduling. The scheduler will triage patient related questions and concerns, verify insurance, answer multi-line incoming patient calls, complete online registration, schedule appointments, and secure authorization for scheduled services. Responsibilities emphasize on quality Customer Service. Schedulers ensure that patients have secured authorization and referrals when scheduling appointments. They will interview patients via telephone to obtain demographic and financial information necessary to secure patient account. Other related duties.

REQUIRED EXPERIENCE: - Must have a minimum of 3 years Interventional Radiology PLUS a minimum of 1 years with Cath, EP, IR, OR, GI or pain. Previous scheduling & customer service experience in healthcare. - Cash handling/posting experience. - Knowledge of third party payors and insurance authorizations. - Answering phone calls and switchboard experience. - Appointment scheduling systems & Microsoft applications, including MS Word, Excel, Outlook, PowerPoint.

REQUIRED EDUCATION: High School Diploma, GED, or equivalent combination of education and experience

PREFERRED EXPERIENCE: EPIC/Cadence EMR experience. Medical terminology.