Legal Customer Service Rep in Boca Raton, FL at Vaco

Date Posted: 11/24/2021

Job Snapshot

Job Description

Vaco is hiring several Legal Customer Service Reps in Boca Raton, FL. Prior Legal Experience is NOT required. WILL TRAIN a strong customer service background.

*** The pay for each role is the same at $15-16/hr and in addition, the company pays benefits for health insurance (for the basic plan for employees). They also have 10 PTO days, 5 sick days, and 8-10 holidays they pay for. Hours are M-F 8-5. This position will sit on-site as remote is not offered. ***


Hiring for multiple roles with a personal injury and property damage law firm that ONLY handles the plaintiff side. The company is willing to train and has multiple openings in the following roles:

  • Legal Deductions Specialist
  • Legal Intake Specialist
  • Legal Claims Processor
  • Legal Medical Records Specialist
  • Legal Case Manager


  • Perform general data entry tasks
  • Handle incoming calls and other communications
  • Analyze and process all claims and verify accuracy
  • Record information as needed
  • Prepare and circulate reports as needed
  • Perform additional duties as required

Requirements & Skills:

  • Customer service or previous call center experience is preferred
  • Strong and clear phone presence
  • Experience using computers and performing data-entry functions
  • Legal experience is a plus but not required
  • Ability to organize a daily workload by priorities
  • Must be able to meet deadlines in a fast-paced quickly changing environment
  • Have a proactive approach to problem-solving
  • Team-oriented