Project Manager in Jacksonville, FL at Vaco

Job Description

Summary:

Manage and coordinate the day-to-day activity in support of our account relationships; manage the office furniture and relocation services by developing and refining move grids, develop furniture test fit scenarios, manage file planning and seating assignments, provide vendor coordination and generally manage the entire business relocation process.

Essential Duties and Responsibilities

Receive, review, enter and confirm project and service requests

Manage administrative process for customer set up and establish certificates of insurance

Coordinate walkthroughs and hold planning calls to develop scope and communicate service requirements and client expectations

Work with clients to develop furniture test fit scenarios, seating assignments and file planning

Document scope, timelines and pricing. Generate proposals, establish signed orders for service and obtain client specific purchase orders, tracking numbers and approvals

Produce numbered move plans in AutoCAD and produce computer printed placards and move labels

Coordinate with sales, field project management, operations and customers to plan and implement services

Thoroughly communicate with all parties throughout service delivery

Track timelines and document progress relative to established benchmarks

Document scope changes and oversee change order management process

Collect and consolidate costs and manage the close out process

Job Skills Required:

Excellent verbal and written communication skills

Strong working knowledge of Microsoft Office Suite including advanced Excel skills

Highly customer service oriented

Ability to prioritize and re-prioritize as situations and needs change throughout the workday

Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work

Strong analytical and problem solving skills

Excellent attention to detail and follow through

Ability to work under deadlines and specific time frames

Ability to develop and maintain positive working relationships with internal and external customers

Ability to demonstrate initiative and to work with minimum supervisor.

Education/Experience:

Bachelor's degree (B. A.) from four-year college or university; or five to seven years related experience and/or training in office moving and furniture planning; or equivalent combination of education and experience.

Computer Skills:

To perform this job successfully, an individual should have knowledge of MS Word, MS Excel and AutoCAD.