Order Management and Billing Lead POST NUMBER: 460145
Our client, a rapidly growing AI technology company, is seeking an experienced Order Management and Billing Lead to join their expanding finance organization.
Location:
San Francisco, CA. This position is hybrid, with in-office expectations 2 days per week.
Job Description:
This is a high-impact opportunity to build and scale global billing operations in a fast-paced, innovative environment. The company is entering a transformative phase of growth and process improvement.
Responsibilities:
- Own the global billing lifecycle from contract provisioning through invoice generation, ensuring accuracy and scalability.
- Drive operational excellence by establishing SLAs and automating manual processes.
- Lead billing system configurations and integrations in collaboration with cross-functional teams.
- Partner with deal desk and go-to-market teams to support seamless contract-to-billing execution.
- Manage customer renewals and pre-launch billing testing for new products and pricing changes.
- Support the month-end close and financial audits with accurate upstream data.
- Implement compliance controls and audit-ready processes.
- Deliver billing analytics and KPI dashboards for strategic insights.
- Build and lead a high-performing billing operations team.
Requirements:
- 15 years of progressive billing operations experience in high-growth and public technology companies.
- 5 years of leadership experience with a proven track record in scaling teams and driving performance.
- Hands-on experience with modern billing systems and ERP integrations.
- Strong understanding of revenue accounting principles (ASC 606).
- Proven ability to drive automation and process improvements in fast-paced environments.
Compensation:
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors, including but not limited to:
- The individual’s skill sets, experience, and training;
- Licensure and certifications;
- Office location and other geographic considerations;
- Other business and organizational needs.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.