IT Systems Admin POST NUMBER: 461610
Title: IT Systems Administrator
Location: Onsite with occasional travel to remote locations
About the Role:
We are seeking a hands-on IT Systems Administrator to support and maintain the organization’s technology infrastructure. Reporting to the Director of Technology, this role ensures smooth operation of IT systems, provides technical support for staff, and maintains secure, reliable computing environments.
Key Responsibilities:
-
Monitor and maintain servers, workstations, printers, copiers, scanners, and network equipment to ensure reliable performance.
-
Configure and manage user accounts, access permissions, and credentials through Active Directory or similar systems.
-
Install, configure, and troubleshoot hardware, software, and peripheral devices (computers, printers, scanners, phones, projectors, smartboards).
-
Administer network devices, including switches, routers, firewalls, and cabling infrastructure.
-
Perform system maintenance, software updates, and data backups.
-
Optimize IT processes, identify improvement opportunities, and implement best practices.
-
Provide hands-on support to staff across offices, including remote site visits as needed.
-
Run reports on system performance and provide recommendations for enhancements.
-
Develop and deliver end-user training on IT systems and applications.
-
Support cybersecurity and risk mitigation initiatives to ensure systems remain protected from threats.
-
Document issues, resolutions, and procedures to maintain knowledge base and continuity.
Qualifications & Skills:
-
Degree or coursework in IT, Computer Science, Information Systems, or equivalent hands-on experience.
-
2 years of experience in IT support, systems administration, or related technical roles.
-
Strong knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
-
Proficiency with Microsoft Active Directory, Office 365, TCP/IP, and networking fundamentals.
-
Familiarity with multiple operating systems, network devices, and server management.
-
Strong troubleshooting, analytical, and problem-solving abilities.
-
Excellent interpersonal, communication, and collaborative skills.
-
Comfortable providing support across multiple teams and locations, including on-site travel.
Preferred Experience:
-
Experience with WordPress or similar content management systems.
-
Hands-on knowledge of cabling (RJ45/RJ11) and basic network setup.
-
Experience supporting hybrid office environments with mixed hardware/software.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.