Legal Collections Specialist POST NUMBER: 462141
Duties and Accountabilities
• Monitor and analyze aged receivables, including amounts held in suspense or unallocated
• Regularly contact clients, by email, mail and phone, to inform of due balances and follow up status of past due invoices
• Work with clients to set commitment dates and help establish payment plans
• Collaborate with partners and inventory teams to research and resolve disputes, including variances between billed and paid amounts
• Work with partners and revenue teams to understand issues in collecting due balances and support the development of strategies to decrease the turn around time of collections
• Generate reports for partners, inventory teams, management and other internal parties to track collections against targets
• Address and respond to inquiries from internal and external parties regarding the collections and credit activities
• Support internal and external audits
• Maintain process documentation
• Other ad hoc requests and projects, as requested by management
Education and Qualifications
• Bachelor's degree or equivalent experience required
• Experience in collections, credit analysis, billing and/or cash receipts required
• Professional services firm experience preferred
• Thorough understanding of billing, collections and receivable processes and procedures
• Strong communication skills, able to interact at all levels
• Exceptional attention to detail
• Ability to articulate thoughts and concepts adeptly
• Ability to critically think through issues
• Ability to see an issue through from start to finish
• Ability to organize work flow and use time efficiently
• Ability to anticipate work needs and follow through with minimum direction, follow up on own initiative
• Exceptional determination, self-motivation and interpersonal skills and resolve
• Intermediary knowledge of MS Excel and PowerPoint
• Knowledge of billing and time management software preferred
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.