Senior Modern Workplace Engineer (455000) POST NUMBER: 464275
DETAILS
Location: 100% Remote
Position Type: 6M C2H
Hourly / Salary: to $150K
JOB SUMMARY
Vaco Technology is currently seeking a Senior Modern Workplace Engineer for a 6M C2H opportunity that is 100% remote. The Senior Modern Workplace Engineer will act as the technical escalation point for complex issues spanning Microsoft Endpoint Manager (InTune), Azure AD / Entra ID, Windows Autopilot, MDE (Defender for Endpoint), Exchange Online, SharePoint Online, OneDrive, Teams Governance, and Power Platform Administration. The Senior Modern Workplace Engineer must possess deep technical expertise across the M365 ecosystem with hands-on engineering focused on design, implementation, troubleshooting, and Tier-3 support of enterprise Modern Workplace environments for Fortune 1000 and upper-mid-market clients.
- Enterprise M365 Architecture / Deployment — Leading large-scale M365 Modern Workplace implementations spanning 5,000–150,000 users, with a focus on reliability, scalability, and secure cloud-first adoption.
- Critical Incident Escalation — Acting as the highest technical escalation point for major production issues across Intune, Autopilot, Windows 365 Cloud PC, Entra ID, Conditional Access, Defender, and Teams.
- Advanced Troubleshooting Expertise — Resolving complex compliance, provisioning, app deployment, BitLocker, and hybrid-identity synchronization issues through deep platform analysis.
- Identity / Access Engineering — Designing and implementing enterprise-grade Conditional Access strategies, Intune profiles, compliance policies, and update rings to standardize and secure global fleets.
- Autopilot / Cloud PC Modernization — Driving end-to-end Autopilot transformations and Windows 365 Cloud PC rollouts, replacing legacy ConfigMgr-driven provisioning with modern cloud approaches.
- Automation / Governance — Building PowerShell, PnP, and Graph API automations to streamline governance, lifecycle management, and configuration consistency across the tenant.
- Teams / Collaboration Optimization — Enhancing Teams environments through voice configuration, meetings performance tuning, governance, retention, and data protection controls.
- Defender / Purview Integration — Implementing and troubleshooting security capabilities across Defender for Endpoint, Defender for Office 365, and Microsoft Purview for enterprise-grade protection.
- Security / Performance Reviews — Conducting technical assessments of Entra ID, SharePoint, and OneDrive to identify gaps, strengthen posture, and improve operational performance.
- Documentation / Proactive Support — Producing runbooks, RCA reports, and health assessments that improve reliability and readiness across the Modern Workplace ecosystem.
- Mentorship / Knowledge Development — Coaching mid-level engineers, contributing to internal documentation, and supporting tooling improvement efforts.
- 24/7 On-Call Participation — Taking part in a structured on-call rotation with premium compensation for critical after-hours support needs.
About the Project: Our client (MSP) has just won a flagship, enterprise-wide support contract with a Fortune 200 client that has fully replaced its direct Microsoft support with their services. To deliver immediate white-glove support, they are building a dedicated 6-person Microsoft Engineering Team, including 2 D365 F&O Administrators, 2 Modern Workplace / M365 Generalists, 1 Power Platform Engineer, and 1 Azure Engineer. These are all is a high-visibility roles that demands strong technical depth, exceptional customer-facing communication, composure under pressure, and the ability to multitask across high-volume tickets.
JOB REQUIREMENTS
- Modern Workplace / Endpoint Management (8 years) – Enterprise Microsoft Endpoint Cloud Identity Management | InTune / Entra ID / Autopilot / M365 / Co-Management
- Scripting / Automation – Advanced PowerShell Microsoft Graph API Scripting | Daily Automation Across Endpoint / Identity / Compliance / Lifecycle Workflows
- Incident / Problem Management – Resolving Complex Modern Workplace Incidents in Large / Distributed Enterprises | Deep Troubleshooting Across Devices / Identity / Policies / App Deployment
- Identity / Access – Entra ID Conditional Access / MFA / Identity Protection / Privileged Identity Management (PIM) / Security Controls Enforcement Across Hybrid / Cloud-Only Estates
- Security / Endpoint Hardening – MDE (Defender for Endpoint) Advanced Hunting | Attack Surface Reduction | ASR Rules | Threat Analytics | Policy Tuning Incident Response Support
- Collaboration / Voice – Microsoft Teams Administration | Teams Phone / Direct Routing
- M365 Content Services – SharePoint Online Migrations / Sensitivity Labels | Retention Labels / Retention Policies | Compliance Configuration Across Large Content Estates
- Certifications (2 certifications) – MS-102 (M365 Admin) / MS-700 (Teams Admin) / MD-102 (Endpoint Admin) / SC-300 (Identity / Access Admin), etc.
PREFERRED (not required)
- CSP / Enterprise Background – Previous Experience at a Top-Tier Microsoft Cloud Solution Provider (CSP) or Large Enterprise | Exposure to Complex / High-Scale Modern Workplace Environments
- Regulated Industry Support – Supporting Regulated Sectors (Finance / Healthcare / Government) | Compliance-Driven Controls / Audit Alignment / Reinforced Security Baselines
- Privacy / Compliance Platforms – Familiarity with MS Priva / Purview / Lighthouse
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.