Accounts Receivable Admin POST NUMBER: 464456
Role Overview
This temporary Accounts Receivable support role is focused on strengthening billing accuracy and recovering revenue tied to short-paid invoices. The position centers heavily on outbound customer communication to validate billing information and resolve discrepancies. You’ll partner closely with the AR team and finance leadership to ensure accounts are properly documented and follow-up actions are executed efficiently.
Key Responsibilities
Billing & Account Verification
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Contact customers to confirm billing contacts, email information, submission methods, portal access, remittance details, and contract or PO references
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Ensure all verified information is accurately updated in the AR system, including detailed call notes and outcomes
Dispute Resolution & Collections Support
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Analyze payment activity, deductions, and related documentation to determine causes of underpayments
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Prepare and issue dispute or appeal communications supported by invoices, contracts, proof of service or delivery, and other required documentation
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Submit disputes through customer portals or via email, following client-specific procedures
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Flag unresolved or high-value issues and recommend next steps to AR leadership
Qualifications
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1–3 years of experience in accounts receivable, billing, collections, or a similar customer-facing finance role (contract or temporary experience acceptable)
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Confident and professional phone presence with strong written communication skills
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Experience working with customer billing or payment portals
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Strong attention to detail with consistent documentation habits
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Comfortable working against deadlines, call volume expectations, and recovery targets
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.