Employee Benefits Specialist POST NUMBER: 464852
Key Responsibilities:
Client & Broker Support
- Serve as a primary liaison between brokers, clients, and insurance carriers to ensure seamless account servicing and issue resolution.
- Support client onboarding, application processing, renewals, and ongoing service needs.
- Research and analyze insurance policies across multiple carriers.
- Compare premiums, deductibles, coverage options, and plan structures to recommend solutions aligned with client needs.
- Support Requests for Proposal (RFPs) submitted to multiple carriers, including open market, self-funded, level-funded, level-select, and PEO options.
- Analyze commissions, utilization metrics, and claims data to deliver insights that support decision-making.
- Prepare reports and summaries for internal teams and client presentations.
- Assist with the implementation and optimization of CRM, quoting, and related systems.
- Participate in user acceptance testing (UAT), help develop training materials, and gather user feedback to improve system performance.
- Prepare, review, and maintain documentation for new business, renewals, and plan changes.
- Ensure all recommended and selected plans comply with applicable state and federal regulations.
- Act as a point of contact for client inquiries, addressing issues related to claims, renewals, eligibility, and plan adjustments.
- Communicate client needs effectively to internal teams and carrier partners.
- Stay current on insurance market trends, carrier offerings, and regulatory changes to provide informed guidance and recommendations.
- Strong analytical skills with exceptional attention to detail.
- Prior experience in the insurance industry or a related field preferred.
- Proficiency with CRM and HRIS platforms; advanced Excel skills, including formulas and data analysis.
- Excellent communication and interpersonal skills with the ability to collaborate, influence, and negotiate with internal and external stakeholders.
- Strong organizational skills with the ability to multitask and manage competing priorities in a fast-paced environment.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.