Client Development Coordinator POST NUMBER: 467203
Essential Duties and Responsibilities:
- Assist with the development of proposals, pitch materials, responses to Requests for Proposals (RFPs), presentation decks and/or supporting materials based on client/prospect requirements and attorney requests.
- Project management of proposal responses (e.g. RFPs, RFQs and surveys) and other client/prospect pitch and presentation materials, including developing and driving project timelines, coordinating internal stakeholders, facilitating meetings and effectively utilizing internal resources.
- Collaborate with key stakeholders to build compelling, customized pitch/proposal materials and messaging.
- Work with subject matter experts to prepare original content for proposals and presentations and/or review and revise text prepared by experts. Potential to also collaborate with subject matters experts to create new content for collateral materials and/or the external website, including practice and/or industry pages and blog posts.
- Review and edit final text for grammar, tone/voice, style, clarity, and consistency, adhering to the firm’s Brand Style Guide and AP Style Guide specifications.
- Facilitate/support final proposal production as required, often collaborating with the firm’s Document Services department.
- Provide business and competitive intelligence research reports and analytical summaries as requested by attorneys.
- Assist in the development and maintenance of a matter/experience database derived from attorney-driven ranking submissions and other sources for use in RFPs, proposals, and the firm’s website (i.e., practice group descriptions and attorney biographies).
- Maintain and enhance the proposal response database (Qorus Docs), which includes ensuring all proposal response content is current, identified with proper content owner, tagged to enable intuitive categorization and uploaded to the database.
- Infrequent to no travel required, mostly between the firm’s Ohio offices.
- Document pitch/proposal/research activity metrics through tracking and/or CRM system.
- Peer review/proof-reading and providing feedback on other team members’ work.
- Support ongoing activities to develop, improve and maintain client development workflows, supporting infrastructure, documents, and materials.
- Assist with the development of improved systems and processes for measuring the success of client development initiatives.
Required Knowledge, Skills and Abilities:
- 3 years of pitch and proposal management in a law firm environment (preferred) or professional services environment.
- Bachelor’s degree in Technical Writing, English, Marketing, Communication or related discipline.
- Exceptional writing skills with the ability to craft thoughtful and compelling content.
- Unwavering attention to detail and excellent editing and proofreading skills.
- Demonstrated experience coordinating multiple projects under tight deadlines, including prioritizing work from a multitude of sources while maintaining the highest quality standards.
- Thrive while working in a deadline-driven, team environment as well as working independently and managing your own workload.
- Excellent interpersonal communication (verbal and written) skills, with strong commitment to providing quality client service to internal and external firm clients.
- Ability to navigate different leadership and communication styles at all levels of the organization.
- Highly organized, proactive and collaborative.
- Demonstrate integrity in handling proprietary, confidential and sensitive firm and/or client/prospective client information
- Strong knowledge of Microsoft Word, PowerPoint, Excel; Adobe Acrobat experience preferred.
- Database experience and knowledge of management systems preferred.
- Proposal graphics experience a plus.
- CRM system experience (specifically Intapp DealCloud) a plus.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.