Business Reliability Analyst - Application POST NUMBER: 435721
About the Company
Our client is the Financial Services subsidiary of a Global Automotive Corporation looking to hire a Business Reliability Analyst - Application
About Opportunity
Looking for enterprise application support and they have all service desk and infra set up correctly. Current BSA supports various other applications and 10 to 20 % time they are dedicating for enterprise application support, problem resolution, troubleshooting. In order to free up their BSA from application support they decided to open a new role. 6 to 7 enterprise application on a regular basis and a total of 15 to 20 applications for around 250 to 300 users. They have L3 support groups with various vendors and this person will focus on specific set
Custom applications are supported by vendors
Supporting: Salesforce, CPS (Credit processing systems), FileNet, Altera (front end application for FileNet)
The four main areas of the role are:
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Focused on Access administration
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Troubleshooting - Do initial analysis and Coordination with vendors
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Regular maintenance – password rotation
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Validation
About You
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3 to 5 years of total experience with enterprise application support
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Understanding of API integration
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Writing basic SQL queries – knowledge of databases
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Customer service approach – working with external vendors and internal stakeholders
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Understanding of ITIL processes as they have ServiceNow ticketing systems.
Bonus Items
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Experience working with financial institutions or banks
Salary Range
$90,000-100,000/year
How to Apply
Click the “Apply Now” button and follow the instructions to submit your resume. Please know that we only accept documents in MS Word or Rich Text formats.
When referencing this job, quote # 435721
You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
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Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.