General Manager POST NUMBER: 475400
Location: Onsite NYC
Salary: $175,000-185,000
Overview
We are seeking an experienced Property Manager to oversee the day-to-day operations of a residential property. This role requires strong leadership, financial oversight, and the ability to manage resident relations, building staff, and vendor partnerships while ensuring compliance with local regulations.
Key Responsibilities
- Deliver excellent customer service by responding promptly to resident inquiries and resolving issues effectively
- Supervise and support onsite staff, including Resident Managers and building personnel
- Partner closely with onsite teams to address operational and labor-related matters
- Oversee rent billing, collections, and arrears management
- Manage financial reporting, including monthly reports, annual budgets, and board packages
- Coordinate and attend board meetings; collaborate with the Board of Directors on property matters
- Plan and execute annual meetings
- Prepare regular property and management reports
- Manage vendor relationships, including contract review, insurance compliance, and performance oversight
- Oversee alteration agreements and review/approve all related submissions
- Conduct regular property inspections and ensure building standards are maintained
- Communicate with residents via building management platforms and notices
- Respond to onsite emergencies as needed
- Ensure compliance with city, state, and regulatory requirements
- Enforce building policies, rules, and governing documents (by-laws, house rules, etc.)
- Support and manage capital improvement projects (e.g., façade work, HVAC, elevators, heating systems)
- 3–5 years of residential property management experience
- Strong knowledge of local regulations and compliance requirements (e.g., building codes, agency procedures)
- Experience managing budgets, financial reporting, and capital projects
- Proficiency with property management and accounting systems (e.g., BuildingLink or similar)
- Strong Microsoft Office skills (Word, Excel, Outlook, Teams)
- Excellent written and verbal communication skills
- Highly organized, detail-oriented, and adaptable in a fast-paced environment
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.