Collections Specialist POST NUMBER: 478533
Location: Norcross, GA
On-Site (Monday-Friday) – Hours: 6/7am – 3/4pm
Compensation: $52,000-55,000/year salary
Position Summary
Vaco is partnering with a construction/building materials organization in Norcross, GA seeking a Collections Specialist. The Collections Specialist is responsible for managing a portfolio of approximately 275 active customer accounts within a fast?paced construction & building materials environment. This role ensures timely collection of receivables, accurate processing of lien waivers, and effective communication with customers, project managers, and internal stakeholders. The ideal candidate is detail?oriented, comfortable navigating vendor portals, and proficient in intermediate?level Excel for AR aging to track, analyze, and report on account activity.
Key Responsibilities
- Manage a portfolio of 275 active accounts, maintaining consistent follow?up to reduce aging receivables and improve cash flow.
- Prepare, review, and submit lien waivers (conditional, unconditional, progress, and final) in accordance with project requirements and state regulations.
- Monitor customer payment schedules, retainage, and contract terms to ensure compliance and timely collections.
- Communicate professionally with general contractors, subcontractors, suppliers, and internal project teams to resolve billing discrepancies or documentation issues.
- Utilize vendor portals (e.g., Textura, GCPay, Procore, Buildertrend, or similar) to upload invoices, track payment status, and submit required documentation.
- Reconcile customer accounts, research payment variances, and resolve short pays or disputes.
- Generate and maintain aging reports, payment logs, and account notes using intermediate Excel skills (VLOOKUP/XLOOKUP, filters, pivot tables, conditional formatting).
- Coordinate with the accounting team to ensure accurate application of payments and proper month?end close.
- Support the credit department with documentation for credit holds, account reviews, and risk assessments.
- Maintain compliance with company policies, lien laws, and contractual obligations.
- 3 years of collections experience within the construction or building materials industry.
- Demonstrated experience preparing and managing lien waivers.
- Ability to manager 275 active accounts with accuracy and organization.
- Intermediate proficiency in Microsoft Excel, including (pivot tables, VLOOKUP/XLOOKUPs)
- Experience working with construction vendor portals (Textura, GCPay, Procore, etc.).
- Strong communication skills with the ability to build rapport and maintain professionalism under pressure.
- High attention to detail, strong follow?through, and the ability to prioritize in a deadline?driven environment.
- Knowledge of construction billing processes, including AIA billing, retainage, and progress payments.
- Familiarity with state lien laws and construction compliance documentation.
- Experience with ERP or accounting systems used in construction (e.g., Viewpoint, Sage 100-300, QuickBooks Enterprise, CMiC).
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
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Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
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Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.