AR Supervisor - Collections POST NUMBER: 480407
Location: Atlanta – Hybrid/Remote Flexibility
Compensation: $70,000-80,000/year
AR Supervisor – Collections
Vaco is partnering with a growing manufacturing organization in Atlanta seeking an AR Supervisor (Collections). This role oversees daily accounts receivable (AR) and collections operations for a US division. You’ll manage both onshore and offshore team members, ensure timely cash collection, resolve complex issues, and improve AR processes. You act as the main link between finance leadership and the AR/collections teams, driving performance, consistency, and workflow efficiency.
Collections Management
- Oversee daily AR and collections work, including follow-ups, dispute resolution, and cash applications.
- Review aging reports and collection metrics; identify accounts that need attention.
- Handle escalated or complex collection issues.
- Ensure all collections follow company policies and credit terms.
- Work with billing, credit, and cash application teams to fix issues that delay payments.
- Manage a blended team across multiple locations and time zones.
- Set expectations, assign work, and monitor performance.
- Lead regular check-ins, coaching, and performance discussions.
- Ensure strong communication and alignment between US and offshore teams.
- Maintain consistent coverage and smooth operations across time zones.
- Maintain and enforce standard AR procedures.
- Identify process gaps and lead improvements to reduce DSO and increase efficiency.
- Support AR-related projects, tracking milestones and communicating with stakeholders.
- Promote best practices across all teams.
- Help evaluate and implement AR automation tools.
- Report key AR metrics to division leadership.
- Build strong relationships with sales, customer service, finance, and shared services.
- Communicate professionally with customers about outstanding balances and disputes.
- Support finance leadership with cash forecasting and period-end reporting.
- Minimum of 5 years of AR/Collections experience, including 2 years in a supervisory role – required
- Bachelor’s degree in Finance, Accounting, Business, or related field preferred.
- Experience managing an offshore team (5 employees) – required
- Background in large, multi-entity organizations is a plus.
- Proficient in ERP systems (D365, AX, etc.) and advanced Excel – required
- Experience with AR automation tools - preferred
- History of job stability – required
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
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Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
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Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.