Inside Sales POST NUMBER: 423290
Key Responsibilities:
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Order Management: Oversee the entire order process from inquiry to delivery. This includes preparing quotes, entering orders into the system, and coordinating shipment schedules.
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Customer Interaction: Communicate daily or weekly with customers via phone and email regarding quotes, order status, product availability, delivery times, and shipment tracking.
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Sales Maximization: Work to maximize sales within the existing territory by ensuring customers purchase a full range of products, including those from other divisions. Identify and pursue opportunities to expand the territory by adding new accounts and product lines.
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Product Knowledge: Acquire and maintain comprehensive knowledge of all product lines to effectively expand the basket of offerings within the territory and ensure customers are informed about the full range of products and capabilities.
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Account Management: Build and manage an account database by understanding customers’ business needs and organizational structures. Develop relationships to access parent companies, sister divisions, and subcontractors to maximize customer potential.
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Coordination: Collaborate with other divisions and entities to leverage the company’s full range of offerings and address customer needs comprehensively.
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Reporting and Analysis: Prepare and analyze reports to identify and assess potential business opportunities.
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Issue Resolution: Address and resolve any shipping, pricing, or shortage discrepancies to ensure customer satisfaction.
Qualifications:
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Experience: 3-5 years of experience in customer service or inside sales, preferably within a similar industry.
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Education: Bachelor’s Degree in Business Management, Finance, Marketing, or a related field is preferred.
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Skills:
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and other relevant software.
- Strong organizational skills with the ability to manage multiple projects simultaneously.
- High attention to detail and accuracy.
Additional Information:
- Work Environment: (In office)
- Salary: [$19-$21/HR]
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.