Director of Billing and Collections POST NUMBER: 431171
Job Title: Director of Billing and Collections
Reports to: Chief Financial Officer
Location: Woodbury, NY (once/week in office, the rest work from home)
Job Summary:
We are seeking a highly skilled and experienced Director of Billing and Collections to lead and manage the billing operations and accounts receivable functions within a prestigious professional services organization. The Director will be responsible for developing and overseeing department policies and procedures to ensure smooth and efficient billing processes, while maintaining the highest standards of professionalism and leadership.
Key Responsibilities:
- Oversee and manage the entire revenue cycle, including client onboarding, invoicing, and collections, ensuring timely and accurate payments.
- Lead, motivate, and manage the Billing and Collections team, including hiring, training, coaching, performance management, and staff development.
- Identify and address issues that delay timely payments, working collaboratively with both internal and external stakeholders to resolve and prevent recurring problems.
- Engage with senior leaders and clients to advise on complex billing and collections matters, offering strategic insights and solutions.
- Drive continuous improvement of billing and collection processes to maximize efficiency and effectiveness.
- Collaborate with third-party vendors to optimize billing procedures and improve overall billing and collections efficiency.
- Prepare and distribute regular reports on accounts receivable and other key metrics to senior leadership, ensuring transparency and actionable insights.
- Ensure a seamless monthly close cycle, meeting all required deadlines.
- Establish and maintain controls to safeguard the integrity and accuracy of client billing processes.
- Review and prepare daily, weekly, or monthly billing reports as needed.
- Regularly update and document Billing and Collections protocols and procedures.
Qualifications and Skills:
- Bachelor’s degree in Accounting, Finance, Business, or related field preferred.
- 10 years of experience in leading billing and collections teams, with a focus on both U.S. and/or international markets.
- Experience with global billing and collections systems.
- Advanced proficiency in Microsoft Excel and reporting tools.
- Strong background in process improvement, workflow management, and operational efficiencies.
- Proven track record of driving cash collections and improving accounts receivable aging.
- Demonstrated success in leading, managing, and motivating teams, fostering a collaborative and high-performance culture.
- Experience in a global professional services environment (e.g., consulting, accounting, or management services) is preferred.
- Strong ability to influence teams and stakeholders outside of direct reporting lines.
Compensation:
- Competitive salary range of $150,000 - $190,000, depending on experience and qualifications.
- Comprehensive benefits package and performance-based incentives.
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.