Infrastructure Engineer POST NUMBER: 432698
Downtown Columbus, OH. Hybrid Model.
Direct-Hire
Salary Range: $100,000 - $120,000
*We are seeking candidates local to the Columbus, OH area for this role*
Job Description:
We are seeking an IT Infrastructure Engineer to support our Information Technology group in our Columbus office. All employees operate under a “Client First” philosophy—in all things, we seek to provide exceptional services to our clients.
Duties & Responsibilities:
- Administration, configuration and maintenance of the firms Windows and Azure environments, providing consistent design, deployment, and lifecycle maintenance services for Domain Controllers, Active Directory, Azure AD, DNS, DHCP, Group Policy, and as well as other critical services supporting the Windows domain environment. Ensuring that best practices, security, and maintenance are practiced for all functions of Active Directory and Azure AD, including lifecycle of user objects, groups, permissions, external federation, and managing data synchronization.
- Administration, configuration, maintenance and lifecycle management of the firms information technology infrastructure, ensuring that all security and best practice requirements are followed for every system, including, but not limited to: Servers - both physical and virtual, Storage systems, Data Protection, Private/Public cloud, Networking equipment, Access and Environmental control systems, Peripheral technology, Monitoring systems, and Communication systems.
- Assists with configuration, implementation and maintenance 0f datacenter networking and equipment necessary to operate servers and storage when required.
- Assists with the implementation of the firms various data protection policies, adhering to the defined data retention and recovery requirements via the configuration, implementation and maintenance of platforms such as, but not limited to, Cohesity and Veeam' s backup technologies as well as underlying storage replication technologies, such as but not limited to Pure, Isilon and VMware.
- Monitors all of the firm's IT equipment, quickly responding, troubleshooting and resolving incidents as they occur to prevent outages or data loss across incidents including hardware failure, configuration issues, firmware update issues, security issues, performance problems and user reported issues and or escalations from internal teams.
- Applies patches, firmware updates, as well as OS upgrades, following all security best practices, to any and all physical and virtual servers, storage resources, as well as other physical IT related assets across the firm, including, but not limited to, UPS, printing, communication and security systems as required.
- Assist in the Administration of remote access technologies and outside connections to Firm resources, including design, deployment, securing, and lifecycle maintenance for Remote Desktop Services (RDS), insuring authentication controls and security hardening are maintained for all systems. Participate in the integration and administration of multifactor authentication.
- Assists in support and or physical installation of the firms physical networking environment, such as switches, routers and firewalls as required.
- Assists the Applications team and vendors as necessary with application installation and updates. Ensuring that both security and best practice requirements are met.
- Provide proactive identification of system resource issues and planning for growth.
- Provide assistance with the design, deployment, and maintenance services for IT Infrastructure projects at large including but not limited to storage, servers, virtualization, disaster recovery, email management, VOIP(Zoom), encryption, vulnerability management and patch management as assigned.
- Ensure all design, deployment, configuration, and upgrades are completed with adequate testing, preparation, and support, creating and maintaining documentation throughout the process.
- Ensure all scheduled operational and maintenance tasks are completed accurately and on time and documented properly.
- Adhere to all IT Department standards and Firm Information Security Policies, including but not limited to change control and maintenance windows.
- Assist with decommissioning of firm hardware, ensuring data has been wiped from all resources in preparation for proper recycling of e-waste.
- Provide timely and relevant in-house escalation support, adhering to ticketing procedures and SLA requirements applying troubleshooting and problem-solving skills in a timely and effective manner.
- Adhere to all IT Department standards and Firm Information Security Policies, including but not limited to change control and maintenance windows.
- Adhere to IT ITIL (Information Technology Infrastructure Library) disciplines and processes, including, but not limited to: ITSM (IT Service Management); Incident Management; Change Management and Problem Management.
- Obtains, maintains, and applies knowledge of relevant areas (attends seminars; reads periodicals; participates in outside organizations).
- Demonstrates teamwork (is receptive to and acts upon input from others, is willing and able to compromise as needed, displays willingness to work with all Firm employees, willingly assists others).
- Demonstrates initiative (contributes new ideas, is self-motivated) ) and the ability to complete objectives during unsupervised work.
- Demonstrates organizational skills and effective use of time (ability to plan, set priorities and manage time to ensure work is timely and efficiently completed per department plan and budget parameters).
- Demonstrates flexibility (willing to adjust to changes, able to work with all levels of Firm employees).
- Exhibits dependability (maintains presence in all office locations as appropriate).
- Adheres to strict confidentiality standards (keeps confidential all information concerning firm matters and clients).
- Ability to physically lift 75 lbs in order to physically install hardware as needed.
- Willingness to learn new and evolving technologies both on the job and in formal education settings.
- Ability and flexibility to travel to perform work in other offices and or datacenter locations.
- Ability to write reports, knowledge base articles and short procedures
- Ability to work after hours when needed or an incident requires.
- Ability to partake in an after-hours on call rotation shared between other members of the infrastructure team as required.
- Ability to travel to and occasionally work on-site in Taft's current and future data center locations, primarily South Central Ohio and on a more limited basis, Arizona.
- Education, related training, experience, or IT certifications that demonstrate the ability to perform the duties of the position.
- Experience with Microsoft Server, including Active Directory, Azure AD, Group Policy, DNS, DHCP, and ADFS.
- Experience with physical maintenance of hardware, throughout a typical hardware lifecycle, from implementation to destruction, with hardware from vendors such as Dell, Cisco and HP.
- Experience working with various storage technologies, such as Pure and Dell/EMC(Isilon) and IBM, as well as cloud storage such as Wasabi and Azure.
- 5 years of work experience in supporting IT infrastructure services.
- Experience working with Exchange, Isilon, and vmware administration desired.
- Familiarity of LAN/WAN technologies, including IP addressing, switches, FC Zoning and wireless management. (Preferably Cisco).
- Familiarity with data protection platforms, such as Cohesity and Veeam desired.
- Familiarity with Solar Winds desired.
- Microsoft, VMware and Cisco certifications desired.
- Familiarity with helpdesk ticketing systems such as ServiceNow or Service Desk Plus.
- Bachelor's degree required
- Law Firm experience preferred
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.