Infrastructure Engineer NUMÉRO DE POSTE: 432698
Downtown Columbus, OH. Hybrid Model.
Direct-Hire
Salary Range: $100,000 - $120,000
*We are seeking candidates local to the Columbus, OH area for this role*
Job Description:
We are seeking an IT Infrastructure Engineer to support our Information Technology group in our Columbus office. All employees operate under a “Client First” philosophy—in all things, we seek to provide exceptional services to our clients.
Duties & Responsibilities:
- Administration, configuration and maintenance of the firms Windows and Azure environments, providing consistent design, deployment, and lifecycle maintenance services for Domain Controllers, Active Directory, Azure AD, DNS, DHCP, Group Policy, and as well as other critical services supporting the Windows domain environment. Ensuring that best practices, security, and maintenance are practiced for all functions of Active Directory and Azure AD, including lifecycle of user objects, groups, permissions, external federation, and managing data synchronization.
- Administration, configuration, maintenance and lifecycle management of the firms information technology infrastructure, ensuring that all security and best practice requirements are followed for every system, including, but not limited to: Servers - both physical and virtual, Storage systems, Data Protection, Private/Public cloud, Networking equipment, Access and Environmental control systems, Peripheral technology, Monitoring systems, and Communication systems.
- Assists with configuration, implementation and maintenance 0f datacenter networking and equipment necessary to operate servers and storage when required.
- Assists with the implementation of the firms various data protection policies, adhering to the defined data retention and recovery requirements via the configuration, implementation and maintenance of platforms such as, but not limited to, Cohesity and Veeam' s backup technologies as well as underlying storage replication technologies, such as but not limited to Pure, Isilon and VMware.
- Monitors all of the firm's IT equipment, quickly responding, troubleshooting and resolving incidents as they occur to prevent outages or data loss across incidents including hardware failure, configuration issues, firmware update issues, security issues, performance problems and user reported issues and or escalations from internal teams.
- Applies patches, firmware updates, as well as OS upgrades, following all security best practices, to any and all physical and virtual servers, storage resources, as well as other physical IT related assets across the firm, including, but not limited to, UPS, printing, communication and security systems as required.
- Assist in the Administration of remote access technologies and outside connections to Firm resources, including design, deployment, securing, and lifecycle maintenance for Remote Desktop Services (RDS), insuring authentication controls and security hardening are maintained for all systems. Participate in the integration and administration of multifactor authentication.
- Assists in support and or physical installation of the firms physical networking environment, such as switches, routers and firewalls as required.
- Assists the Applications team and vendors as necessary with application installation and updates. Ensuring that both security and best practice requirements are met.
- Provide proactive identification of system resource issues and planning for growth.
- Provide assistance with the design, deployment, and maintenance services for IT Infrastructure projects at large including but not limited to storage, servers, virtualization, disaster recovery, email management, VOIP(Zoom), encryption, vulnerability management and patch management as assigned.
- Ensure all design, deployment, configuration, and upgrades are completed with adequate testing, preparation, and support, creating and maintaining documentation throughout the process.
- Ensure all scheduled operational and maintenance tasks are completed accurately and on time and documented properly.
- Adhere to all IT Department standards and Firm Information Security Policies, including but not limited to change control and maintenance windows.
- Assist with decommissioning of firm hardware, ensuring data has been wiped from all resources in preparation for proper recycling of e-waste.
- Provide timely and relevant in-house escalation support, adhering to ticketing procedures and SLA requirements applying troubleshooting and problem-solving skills in a timely and effective manner.
- Adhere to all IT Department standards and Firm Information Security Policies, including but not limited to change control and maintenance windows.
- Adhere to IT ITIL (Information Technology Infrastructure Library) disciplines and processes, including, but not limited to: ITSM (IT Service Management); Incident Management; Change Management and Problem Management.
- Obtains, maintains, and applies knowledge of relevant areas (attends seminars; reads periodicals; participates in outside organizations).
- Demonstrates teamwork (is receptive to and acts upon input from others, is willing and able to compromise as needed, displays willingness to work with all Firm employees, willingly assists others).
- Demonstrates initiative (contributes new ideas, is self-motivated) ) and the ability to complete objectives during unsupervised work.
- Demonstrates organizational skills and effective use of time (ability to plan, set priorities and manage time to ensure work is timely and efficiently completed per department plan and budget parameters).
- Demonstrates flexibility (willing to adjust to changes, able to work with all levels of Firm employees).
- Exhibits dependability (maintains presence in all office locations as appropriate).
- Adheres to strict confidentiality standards (keeps confidential all information concerning firm matters and clients).
- Ability to physically lift 75 lbs in order to physically install hardware as needed.
- Willingness to learn new and evolving technologies both on the job and in formal education settings.
- Ability and flexibility to travel to perform work in other offices and or datacenter locations.
- Ability to write reports, knowledge base articles and short procedures
- Ability to work after hours when needed or an incident requires.
- Ability to partake in an after-hours on call rotation shared between other members of the infrastructure team as required.
- Ability to travel to and occasionally work on-site in Taft's current and future data center locations, primarily South Central Ohio and on a more limited basis, Arizona.
- Education, related training, experience, or IT certifications that demonstrate the ability to perform the duties of the position.
- Experience with Microsoft Server, including Active Directory, Azure AD, Group Policy, DNS, DHCP, and ADFS.
- Experience with physical maintenance of hardware, throughout a typical hardware lifecycle, from implementation to destruction, with hardware from vendors such as Dell, Cisco and HP.
- Experience working with various storage technologies, such as Pure and Dell/EMC(Isilon) and IBM, as well as cloud storage such as Wasabi and Azure.
- 5 years of work experience in supporting IT infrastructure services.
- Experience working with Exchange, Isilon, and vmware administration desired.
- Familiarity of LAN/WAN technologies, including IP addressing, switches, FC Zoning and wireless management. (Preferably Cisco).
- Familiarity with data protection platforms, such as Cohesity and Veeam desired.
- Familiarity with Solar Winds desired.
- Microsoft, VMware and Cisco certifications desired.
- Familiarity with helpdesk ticketing systems such as ServiceNow or Service Desk Plus.
- Bachelor's degree required
- Law Firm experience preferred
Vaco promeut un milieu de travail diversifié et encourage fortement les femmes, les personnes de couleur, les membres des communautés LGBTQ+, les personnes handicapées, les membres de minorités ethniques, les résidents nés à l’étranger et les anciens combattants à postuler.
Avis : Égalité des chances en matière d’emploi
Vaco garantie l’égalité des chances et ne discrimine pas les employé.e.s ou candidat.e.s en fonction de la race (y compris les traits historiquement associés à une race tels qu’une coiffure ou la texture des cheveux), couleur de la peau, sexe (y compris la grossesse ou des conditions connexes), religion ou croyances, origine nationale, citoyenneté, âge, situation de handicap, statut d’ancien.ne combattant.e, appartenance à un syndicat, origine ethnique, genre, identité de genre, expression de genre, orientation sexuelle, état matrimonial, affiliation politique, ou toute autre caractéristique protégée comme requis par la loi.
Vaco LLC et ses sociétés mères, sociétés affiliées et filiales (Vaco) s’engagent à inclure pleinement toutes les personnes qualifiées. Dans le cadre de cet engagement, Vaco veillera à ce que les personnes handicapées bénéficient d’aménagements raisonnables. Si un aménagement raisonnable est nécessaire pour participer au processus de candidature ou d’entrevue, pour vaquer à des fonctions professionnelles essentielles et/ou pour bénéficier d’autres avantages et privilèges liés à l’emploi, veuillez contacter HR@vaco.com.
Vaco souhaite également que tous les candidats connaissent leurs droits, à savoir que la discrimination sur le lieu de travail est illégale.
En vous soumettant à ce poste, vous acceptez de donner à Vaco le droit exclusif de présenter votre candidat pour l’opportunité d’emploi précédente. Vous convenez en outre que vous avez représenté des informations vous concernant avec exactitude et que vous n’avez pas déformé vos qualifications de manière affirmative. Vous acceptez également de garder confidentielle, dans toute la mesure permise par la loi, toute information que vous apprenez de Vaco sur le poste et vous limiterez la divulgation des informations sur le poste uniquement dans la mesure nécessaire pour exécuter toute obligation dans la poursuite de votre candidature. En échange, Vaco accepte de faire des efforts raisonnables pour vous représenter par le biais de toute sollicitation, sélection d’emploi et dispersion de CV.
Avis de confidentialité
Vaco LLC, ses sociétés mères, ses filiales et les sociétés du même groupe (« nous », « nos » ou « Vaco ») respectent votre vie privée et s’engagent à présenter un avis transparent concernant leurs politiques.
- Les résidents de la Californie peuvent consulter l’avis relatif à la collecte de renseignements publié par le service des RH de Vaco à l’intention des candidats et des employés de la Californie ici.
- Les résidents de la Virginie peuvent accéder à nos politiques propres à leur État ici.
- Les résidents de tous les autres États peuvent accéder à nos politiques ici.
- Les résidents canadiens peuvent consulter nos politiques en anglais ici et en français ici.
- Les résidents des pays où le RGPD s’applique peuvent accéder à nos politiques ici.
Avis sur la transparence salariale
La détermination de la rémunération pour ce poste (et d’autres) chez Vaco dépend d’un large éventail de facteurs, notamment :
- les compétences, l’expérience et la formation de la personne;
- les exigences relatives au permis d’exercice et à l’agrément;
- l’emplacement du bureau et d’autres considérations géographiques;
- d’autres besoins professionnels et de l’entreprise.
Ainsi, comme l’exige la loi locale, Vaco estime que l’échelle salariale ci-dessus représente une estimation raisonnable de la rémunération de base d’une personne embauchée à ce poste dans des régions qui requièrent la divulgation de l’échelle salariale. La personne peut également être admissible à des primes discrétionnaires.