Commercial Property Manager POST NUMBER: 309495
Commercial Property Manager / Portfolio Manager
Fort Wayne, IN
About the Opportunity:
A well-established, family-owned commercial real estate firm in Fort Wayne is hiring a Commercial Property Manager to lead its commercial property portfolio. The portfolio is mostly full-service office space, plus retail properties with some full-service medical tenants.
The company has grown from mostly third-party management into an owner-operator that now owns more than half of the portfolio it manages, so the person in this role will have real decision-making authority.
This is a hands-on leadership role with a lot of autonomy. The right person can take ownership of the portfolio and shape how it runs. You'll have a dedicated customer service, administrative, and accounting team behind you, so your time goes to operations, relationships, and leadership instead of paperwork.
What You'll Do:
Property Operations & Asset Management
- Run day-to-day operations for a portfolio of commercial office, retail, and medical properties
- Supervise preventive and reactive maintenance across the portfolio
- Inspect properties regularly so buildings, grounds, and systems stay safe, clean, and professional
- Develop operating procedures and strategies that improve efficiency, control expenses, and increase asset value
- Spot operational issues and recommend solutions that fit ownership's goals
- Ensure compliance with federal, state, and local regulations, lease requirements, and company policies
- Help lead upcoming property projects
Financial Management & Reporting
- Work with the internal accounting team on operating budgets, forecasts, and capital plans
- Oversee rent collection, accounts receivable follow-up, and expense management
- Understand and manage Common Area Maintenance (CAM) and operating expense recoveries under different lease structures
- Review financial reports, identify variances, and take corrective action
- Provide clear, timely reports and updates to leadership
Tenant Relations & Lease Administration
- Build strong, professional relationships with tenants and serve as the main relationship manager across the portfolio
- Respond quickly and effectively to tenant requests and concerns
- Oversee lease administration and track lease obligations
- Communicate property updates and maintenance activities clearly
- Support tenant satisfaction and retention
Vendor Management & Contracts
- Negotiate, approve, and manage vendor and contractor agreements
- Coordinate maintenance, repairs, inspections, and capital improvement work
- Monitor vendor performance, quality, cost, and contract compliance
Leadership
- Lead and delegate to an administrative and customer service team
- Help shape the structure and titles of the support team
- Work closely with ownership, accounting, and facilities maintenance staff
- Use sound judgment to handle challenges independently and keep competing priorities moving
What We're Looking For:
Required
- 5 years of experience in commercial property management, corporate facilities management, or a closely related commercial real estate role (landlord or tenant side)
- Strong understanding of commercial leases, legal documents, and how CAM and operating expense recoveries work
- Experience with budgets, expense monitoring, financial reporting, and receivables
- Proven ability to lead, delegate to, and motivate a team
- Sound judgment, strong business sense, and emotional intelligence
- Excellent written and verbal communication skills, with professional composure in difficult situations
- Ability to manage multiple properties and time-sensitive priorities
- Proficiency in Microsoft Office, especially Excel, and willingness to learn property management software
- Valid driver's license and a driving record that meets company auto insurance requirements
Preferred
- 7 years of commercial property management experience, including oversight of multiple properties or a diverse portfolio
- Full-service office property experience
- CPM (Certified Property Manager) or CFM (Certified Facility Manager) designation, or involvement in industry organizations such as SIOR
- Real estate or broker license
- Bachelor's degree in business, real estate, finance, or a related field
- Experience managing vendor contracts and supervising staff
**Residential or multifamily-only experience is generally not a fit.
Work Environment
- On-site at the company's headquarters in Fort Wayne
- Standard hours are generally 8:00 a.m. to 5:00 p.m., Monday through Friday
- Regular local travel to properties in the portfolio, supported by a car allowance
- After-hours issues come up occasionally and are shared with building engineers and other support staff
Benefits & Perks
- Three weeks of vacation to start, plus paid holidays
- 401(k) with a 4% company match, 100% vested on day one
- Medical, dental, vision, and HSA
- Life insurance, short- and long-term disability, and accident and illness coverage
- Car allowance
By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.
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Representation Notice
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For residents of Ontario, Canada: Based on Highspring’s discussions with its Client, Highspring’s understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly).
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Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.