Accounts Receivable Specialist POST NUMBER: 309718
Pay Rate: $30-32/HR
Location: Union, NJ (4 days onsite)
Job Title: Accounts Receivable Specialist
Role Summary
This role maintains the integrity of the company’s accounts receivable portfolio by managing credit risk and securing prompt payments. This position evaluates customer credit application files, conducts routine risk assessments, negotiates repayment plans, and communicates directly with clients regarding outstanding account balances. The role requires a strong balance of financial acumen, conflict resolution, and customer service expertise.
Core Responsibilities
- Customer Engagement & Dispute Resolution: Communicate professionally via telephone and email to resolve past-due accounts, address billing inquiries, handle proforma order questions, and mitigate credit concerns diplomatically.
- Account Reconciliation & Payment Processing: Investigate account variances, audit ledger discrepancies, post customer payments (in coordination with accounting), reallocate funds when required, and process checks using TD E-Bill software.
- Cross-Functional Collaboration: Partner with Customer Service, Warehouse Operations, Sales Representatives, and TFF to resolve operational bottlenecks, troubleshoot pending shipments, and clear order holds.
- Aging & DSO Management: Monitor accounts receivable aging schedules to keep accounts within established credit terms, prioritizing balances past 30 days to drive down Days Sales Outstanding (DSO).
- Dunning & Escalate Procedures: Execute a tiered collection letter sequence for delinquent accounts, prepare files for formal collection workflows, and recommend qualified accounts for third-party collection agency assignment.
Key Skills & Competencies
- Financial Analysis & Critical Thinking: Ability to evaluate creditworthiness, interpret complex financial datasets, and exercise sound judgment in risk mitigation.
- Communication & Confidentiality: Professional written and verbal communication skills for cross-departmental coordination and high-stakes negotiations, combined with total discretion handling sensitive customer records.
- Technical Proficiency: Advanced skill in Microsoft Excel and standard office technologies, with proven adaptability to learn proprietary ERP and accounting systems.
- Organization & Detail Orientation: Precision in account auditing, ledger management, and recordkeeping within dynamic credit policy frameworks.
Qualifications & Requirements
- Education: High School Diploma or equivalent required; Bachelor’s degree in Accounting or Finance preferred.
- Experience:
- 3–5 years of background in credit analysis, financial evaluation, or accounts receivable operations.
- 3 years in customer service or client-facing roles highly desired.
- Systems & Software:
- Proficiency with collections management software and Microsoft Office Suite.
- Hands-on experience with INFOR ERP systems is strongly preferred.
- Familiarity with electronic check processing portals (e.g., TD E-Bill).
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com.
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
Representation Notice
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
For residents of Ontario, Canada: Based on Highspring’s discussions with its Client, Highspring’s understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly).
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring’s use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client’s use of AI products in hiring.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.