

Credit & Collections Specialist - 12 Month Contract POST NUMBER: 445481
About the Opportunity
- Set and track collection objectives; follow up with clients on overdue accounts through calls and emails.
- Resolve payment issues and discrepancies to ensure timely, accurate collections and account maintenance.
- Assess payment histories and creditworthiness; update or negotiate new payment arrangements when needed.
- Manage account reconciliations and ensure proper application of payments in the absence of cash application staff.
- Maintain accurate aging reports and customer records, identifying accounts at risk or in need of escalation.
- Conduct due diligence on new clients during onboarding, including credit checks and account setup.
- Handle billing disputes and coordinate with internal teams or third-party agencies on collection matters.
- Recommend process enhancements to improve efficiency within the receivables function.
About You
- 2–3 years’ experience in AR or collections, preferably in a high-volume or fast-paced environment.
- Post-secondary education in business, accounting, or a related field.
- Additional certification in credit or collections considered an advantage.
- Goal-driven, well-organized, and customer-service focused.
- Strong communication and negotiation abilities with a proven record in collections.
- Familiar with end-to-end AR processes and standard accounting tools, especially Excel and Outlook.
- Ability to work both independently and collaboratively with internal and external partners.
- Knowledge of the transportation industry is an asset.
Salary Range
$52,000 /year
How to Apply
Click the “Apply Now” button and follow the instructions to submit your resume. Please know that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #445481.
You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.