Director, Long-Term Care Operations POST NUMBER: 445799

Mississauga, ON, CA On-Site
May 6th, 2025
Health Care and Social Assistance
Vaco
$ 150000.00 - 165000.00 yearly
direct hire
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About the Opportunity
Operational Leadership
  • Implement standardized operational procedures and service models across all communities.
  • Ensure compliance with relevant legislation (e.g., Retirement Homes Act, OH&S, Accessibility Standards).
  • Manage capital and operating budgets and support fiscal planning with site-level leadership.
  • Analyze operational performance data to drive improvements in service delivery and resource use.
Quality & Risk Oversight
  • Lead the development of quality and risk frameworks aligned with public sector expectations and continuous improvement.
  • Ensure communities are accreditation-ready and meet or exceed all applicable regulatory requirements.
  • Participate in reviews of incidents and support implementation of system-level improvements.
People & Team Development
  • Coach, mentor, and support community leadership teams to meet performance and service delivery goals.
  • Foster an inclusive, high-performing workplace culture rooted in equity, respect, and accountability.
  • Lead succession planning, staff development, and workforce retention strategies.
Resident Experience & Community Engagement
  • Promote a consistent, inclusive, and person-centered resident experience across all communities.
  • Support local program development that reflects the social, cultural, and wellness needs of residents.
  • Maintain open communication with residents, families, and stakeholders to promote transparency and responsiveness.
  • Build partnerships with health, municipal, and community organizations to enhance services and supports.
About You
  • Bachelor’s degree in Public Administration, Health or Social Services, or a related field; Master’s degree preferred.
  • Minimum 5–7 years of progressive leadership experience in retirement communities, long-term care, or publicly funded seniors’ services. LTCH Administrator Certificate preferred
  • In-depth knowledge of Retirement Homes Act, labor relations, occupational health & safety, and accessibility legislation.
  • Proven experience managing budgets, analyzing operational metrics, and improving service delivery.
  • Strong leadership, communication, and stakeholder engagement skills.
  • Demonstrated commitment to public service, equity, and inclusive leadership.

Salary
$150,000/Year

How to Apply

Click the “Apply Now” button and follow the instructions to submit your resume. Please know that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #445799.

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.

 

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.

  • California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
  • Virginia residents may access our state specific policies here.
  • Residents of all other states may access our policies here.
  • Canadian residents may access our policies in English here and in French here.
  • Residents of countries governed by GDPR may access our policies here.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

  • the individual’s skill sets, experience and training;
  • licensure and certification requirements;
  • office location and other geographic considerations;
  • other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

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