VP of Operations POST NUMBER: 415917
RESPONSIBILITIES
- Lead, develop, mentor and coach the Company’s Operations teams – overseeing the entire supply chain as well as IT and Customer Service, Indirect Purchasing and company owned office and warehouse facilities.
- Define and implement operations strategy, structure, and processes with an emphasis on continuous learning and process improvement.
- Hire, train, and mentor new Operations team members; including an immediate need to build out the Inventory & Logistics team.
- Manage the relationship and performance of third-party logistics provider, establishing and driving the achievement of KPIs.
- Collaborate with Management and other VPs to define establish Company goals and develop strategies that align with and achieve those goals.
- Oversee development of new manufacturing partners to ensure a proper and solid vendor base
- Oversee various operational projects (e.g., facilities improvements, IT / ERP upgrades), including review of budget and scope and monitoring and controlling costs.
- Maintain a working knowledge of all phases of operations, including front-end and back-end of supply chain, staying up to date on latest trends and technologies.
- Ensures proper capacity and support for Operations throughout the business.
- Drive organizational process improvement across the Company.
- Ensures highest level of quality in product and customer service.
- Create, develop, and improve upon Company SOPs and Department KPIs.
- Monitor Operations performance and proactively identify efficiency issues and drive solutions.
- Report to Exec Management on the Company’s operations on all critical issues, initiatives, and significant improvement opportunities.
- Minimum 10 years in a Senior Operations leadership role or higher in consumer goods; toy, gift, or collectible industry experience a plus.
- Outstanding leadership and interpersonal skills; a team builder and mentor.
- Ability to set overall strategy and drive process improvement.
- Demonstrated project, resource, and management skills and sound business judgment.
- Strong analytical problem-solving skills with impeccable attention to detail.
- Excellent oral and written communication skills
- Proficient in the use of MS Office and NetSuite (or other quality ERP system.
- Bachelor’s degree in business, accounting, or related field; MBA is a plus
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.