Technical Writer POST NUMBER: 450296
Core Technical Writing Skills
- Excellent written communication: Ability to clearly and concisely explain complex technical concepts to both technical and non-technical audiences.
- Information architecture: Skilled in organizing and structuring documentation for usability and scalability.
- Attention to detail: Precision in documenting field-level mappings, data flows, and UI elements.
- Understanding of data integration concepts: Familiarity with APIs, payload structures (e.g., JSON, XML), and data mapping between systems.
- Experience with platform architecture documentation: Ability to trace data lineage, identify field sources, and document system interactions.
- Proficiency with documentation tools: Such as Confluence, Markdown, DITA, or other content management systems.
- Basic querying and data inspection: Ability to use tools like SQL, or browser dev tools to inspect payloads and field values.
- Cross-functional collaboration: Experience working with developers, product managers, and business analysts to gather and validate technical information.
- Agile documentation practices: Comfortable working in iterative environments and updating documentation alongside development cycles.
- Version control familiarity: Understanding of Git or similar tools for managing documentation changes.
- Clear and concise technical writing
- Understanding of data integration (e.g., APIs, payloads)
- Experience with PowerSchool and/or Salesforce
- Documentation of platform architecture and data mappings
- Familiarity with JSON, XML, and data payloads
- Use of tools like Confluence, Markdown, or DITA
- Ability to trace data sources and field origins
- Collaboration with devs, PMs, and analysts
- Visual documentation (e.g., diagrams, flowcharts)
- Agile documentation practices
- Basic querying (e.g., SQL, Postman)
- Version control knowledge (e.g., Git)
Measurable Outcomes
- Fields for all custom PS tables documented
- Documentation to include:
- Source: Payload from salesforce, etc.
- Mapping to UI Element
- Field level descriptions
- Any cross-field considerations documented
- Documentation of fields associated with critical workflows
- Documentation to include:
- Flow Diagram
- Mapping to UI Element
- Critical Field descriptions
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.